Viridiana Viveros
Oxnard,CA
Summary
Latina and first-generation college graduate with a Bachelor’s degree in History and a minor in Chicano/Ethnic Studies from CSU Channel Islands. Detail-oriented and community-focused professional with experience in nonprofit operations, database and membership management, research, and public-facing roles. Bilingual in English and Spanish, with strong communication and organizational skills, and committed to advancing equitable public service through a Master’s in Public Administration.
Overview
4
4
years of professional experience
Work History
Temporary Associate
Athleta
08.2025 - 10.2026
- Supported inventory management by tracking stock levels and processing shipments.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Assisted customers with inquiries, providing accurate product information and support.
- Assessed client needs to recommend personalized style solutions.
- Operated warehouse management systems to track inventory and ensure accuracy in order fulfillment.
- Coordinated with team members to maintain organized shipping areas and optimize workflow efficiency.
Temporary Associate
Channel Island Boating center
04.2024 - 05.2025
- Instructed groups on kayaking techniques and safety protocols
- Guided groups through diverse kayak routes, ensuring safety and enjoyment.
- Assisted in equipment maintenance and safety checks
- Implemented risk management strategies in accordance with industry best practices to minimize potential hazards during kayak outings.
- Collaborated with team members to complete large-scale projects such as event set-up and teardowns efficiently and effectively.
- Distributed flyers in high-traffic areas to maximize visibility and engagement.
- Collaborated with the marketing team to align messaging and target audience for promotional materials.
Sales Floor Associate
Walmart Inc.
02.2023 - 10.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Developed a strong rapport with customers and created a positive impression of the business.
- Implemented loss prevention measures to reduce shrinkage rates through effective monitoring of store activities.
- Managed a high volume of incoming calls efficiently and courteously.
- Assisted in resolving customer inquiries, ensuring timely follow-up on outstanding issues.
Education
Bachelor of History - History, Minor in Chicano/Ethnic Studies
California State University Channel Islands
Camarillo, CA05-2025
Associate of Arts - History
Oxnard College
Oxnard, CA08-2023
GED -
Channel Islands Highschool
Oxnard06-2020
Skills
- Excel, Microsoft Word
- Google Applications (eg, Docs, Sheets, Drive, etc)
- Fluent in: English and Spanish
- Researching, Writing, And Editing
- Communication and Collaboration
- Creativity and Problem-solving
- Cooking and Food Handling
- Customer service
- Retail
- Artifact Databasing
- Museum Databasing/Archiving
- Photo copying/Printing
- Attention to detail
- Recreational activities
- Community-Based Research
- De-Escalation
- Powerpoint Presentations
- Presentation skills
- Computer literacy
- Time management
- Nonprofit
Languages
English
Native or Bilingual
Spanish
Professional Working
Interests
- Research
- Historical Exploration
- Getting involved in local advocacy groups to promote positive change in the community
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Kayaking
- Swimming
Timeline
Temporary Associate
Athleta
08.2025 - 10.2026
Temporary Associate
Channel Island Boating center
04.2024 - 05.2025
Sales Floor Associate
Walmart Inc.
02.2023 - 10.2023
Bachelor of History - History, Minor in Chicano/Ethnic Studies
California State University Channel Islands
Associate of Arts - History
Oxnard College
GED -
Channel Islands Highschool
RELEVANT COURSEWORK
Ethnic Studies Research Methods (CHS 430)
Developed qualitative and community-based research skills essential for policy analysis, program evaluation, and evidence-based decision-making in public administration.
Historiography (HIST 491)
Strengthened advanced analytical writing and critical evaluation of sources, directly applicable to policy research, briefing documents, and administrative reporting.
California History and Culture (HIST 369)
Provided historical and institutional context for governance, public policy development, and social issues specific to California’s public sector.
Women & Gender in History (HIST 414)
Examined structural inequality and gendered systems, informing equitable policy design and inclusive public administration practices.
Internship / Service Learning (HIST 492)
Applied academic knowledge in real-world community and organizational settings, reinforcing practical skills relevant to public service, nonprofit administration, and civic engagement.
OTHER EXPERIENCE
Intern at the Channel Islands Maritime museum for six months. Organized donations, documented donations and artifacts. Worked with memberships and members databases as well as community events
Volunteered with Food Share of Ventura County for six months to support food distribution efforts for low-income and food-insecure community members. Assisted with organizing, packing, and distributing food while contributing to community-based initiatives focused on equity and public well-being.