Viridiana Ochoa

• Managed a private dental office, including staff administration and customer service.
• Performed procedures such as cleanings, whitening, prosthetics, and restorations.
• Supervised assistants and coordinated with specialists on complex cases.
• Extracted teeth, performed root canals, and filled cavities with dedication to pain management.
• Provided preventive care with regular checkups, educating patients on proper oral hygiene habits.
• Interpreted X-rays to make accurate diagnoses and treatment decisions.
• Completed consultations with patients for treatment plan.
• Implemented infection control protocols to maintain a safe and sanitary environment for both staff and patients.
• Managed dental emergencies promptly, addressing acute pain and preventing further complications.
• Reduced anxiety in patients with gentle chairside manner and clear explanations of treatment options and procedures.
• Built long-lasting relationships with patients by consistently providing high-quality care tailored to individual needs.

• Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
• Maintained a clean and sterile work environment to prevent cross-contamination and infection.
• Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
• Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
• Prepared and arranged instruments, medications, and required materials for dental procedures.
• Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
• Documented patient dental health information, medical history, and vital signs for future reference.
• Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
• Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
• Educated patients on proper oral hygiene techniques, promoting long-term dental health.
• Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
• Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.

• Maintained a clean and organized work environment, promoting safety and productivity.
• Proved successful working within tight deadlines and a fast-paced environment.
• Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
• Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
• Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
• Improved team collaboration through effective communication and coordination with coworkers.
• Inspected items to identify discrepancies and damages and reported to supervisor.
• Supported training efforts for new team members, sharing knowledge of best practices for successful packing operations.

• Lifted and carried up to 30-pound boxes

• Responsible for accepting payments from customers, and giving change and

receipts

• Organized boxes and shelves to utilize maximum amount of storage

• Developed secretarial experience by receiving calls and communicating effectively

with managers

• Networked and created relationships with clients, providing service with a smile

and received excellent reviews

• Maintained files and administrative records

• Researched and thoroughly understood new policies, quotes, renewals, policy

changes, and audits concerning business.

• Trained new employees and delegated daily tasks and responsibilities.

• Managed cash handling procedures, maintaining accuracy in financial transactions

and minimizing discrepancies in daily reconciliations.

• Provided ongoing support to employees during challenging situations, offering

guidance on problem-solving techniques for improved efficiency outcomes