Viriahelyn Calvillo
Montclair
Summary
Skilled in developing curriculum aligned with California Common Core standards; adept at record-keeping and maintaining orderly environments. Recognized for exceptional communication and collaborative abilities as well as being able to adapt in a new environment and learning new skills very quickly.
Resourceful Police Dispatcher recognized for high productivity and efficiently managing multiple tasks simultaneously. Specialized skills include emergency response coordination, communication systems management, and incident documentation. Excel in critical thinking, decision-making under pressure, detailed oriented, and empathetic communication to navigate challenging situations and support public safety objectives.
Overview
4
4
years of professional experience
Work History
Part Time PoliceDispatcher
City of Sierra Madre
Sierra Madre
07.2025 - Current
- Operated communication systems to receive and relay emergency calls promptly.
- Coordinated dispatch of police units to various incidents in the community.
- Monitored radio communications to ensure effective response from law enforcement personnel.
- Performs inquiries via CLETS, DOJ, National Crime Information Center, FBI, and Stolen Vehicle Systems.
- Monitored radio channels for incoming calls and prioritized response requests.
- Maintained accurate logs of all communications and dispatched incidents promptly.
- Provided clear instructions to callers during emergency situations to ensure safety.
- Places service calls and dispatches police, medical, fire, and search and rescue personnel as needed.
- Responds to field unit requests via radio or telephone for information, tow truck, paramedics/fire department, animal control, or other law enforcement agencies.
- Monitors radio and teletype system communications from local, state, and federal agencies.
- Maintains a daily log of police activity.
- Enters, maintains, retrieves, and interprets data in police department computer systems (e.g., Computer-Aided Dispatch and Records Management System).
- Inputs data into JDIC for stolen property, stolen vehicles, guns, warrants, missing persons, etc.
- Notifies other agencies and departments by telephone or radio to coordinate activities.
- Performs other related duties as required.
Senior Learning Leader
Montclair After-School Program
Montclair
01.2023 - 04.2025
- Under direction, the Sr. Learning Leader assists with day-to-day operations of MAP sites with anywhere between 40-120 students while supervising a team of Learning Leaders and Substitute Learning Leaders. The Sr. Learning Leader assists in the planning, preparation, and implementation of materials at a school site or other designated location and understands the California Department of Education After School Education and Safety program elements and requirements; serves as a liaison between the site (School or Community location), staff, and the supervising City of Montclair Learning Coordinator; supervises and provides direction to Learning Leaders and Substitute Learning Leaders in implementing the academic enrichment, physical activity, and homework assistance; assists the Learning Coordinator with evaluation of the site needs; assists with record keeping and preparation of reports; maintains a neat and orderly learning facility; may accompany students on field trips; attends in-service training; and provides a supportive and positive learning environment.
Learning Leader
Montclair After-School Program
Montclair
01.2022 - 01.2023
- Under direction of the Senior Learning Leader or Assistant Senior Learning Coordinator, the Learning Leader directly supervises a group of students, at an assigned MAP site, or other designated location. Supervision duties include, but are not limited to: providing homework assistance for students in grades K-8; writing lesson plans for and implementing California Common Core standards based learning activities in reading, math, social studies, and science, that are age appropriate and engaging for students; providing other standards based activities such as sports, visual and performing arts, cooking, computers (where available), dance, drama, character development, etc.; maintaining order and a positive atmosphere in the program; assisting in record keeping, such as attendance and student progress; straightening and organizing the learning facility; may accompany students on field trips; attending in-service training.
Education
Bachelor's - Criminology
Cal Poly Pomona
Pomona, CA12-2025
Skills
- Communication Skills
- Public Speaking
- Bilingual
- Teamwork/Collaboration
- Reading and Comprehension
- Understanding of Child Growth and Development
- Positive Attitude
- Patient
- Maintaining a Mature and Stable Attitude in a Work Environment
- Critical Thinking
- Problem Solving
- Data Analysis
- Team leadership
- Critical thinking
- Information gathering
- Records maintenance
- Stress management
- Multitasking Abilities
- Team collaboration
- Problem-solving
- Active listening
- Professionalism
- Effective communication
- Time management abilities
Timeline
Part Time PoliceDispatcher
City of Sierra Madre
07.2025 - Current
Senior Learning Leader
Montclair After-School Program
01.2023 - 04.2025
Learning Leader
Montclair After-School Program
01.2022 - 01.2023
Bachelor's - Criminology
Cal Poly Pomona