Virginia Sidambe
Edmonton,Canada
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
14
14
years of professional experience
Work History
Administrative Support IV
Government of Alberta
08.2024 - 12.2024
- Working collaboratively with other divisions and units to ensure accurate and timely processing and tracking of Action Requests, according to set policies and guidelines
- Processing payments for honoraria and allowances for GoA Public Members
- Supporting various programs by creating documents and reports as requested
- Reviewing and editing documents, ensuring correct format
- Setting up equipment for new hires, and trouble-shooting equipment issues
- Ordering supplies, and other administrative duties
- Contract
Administrative Support IV
Government of Alberta
03.2024 - 07.2024
- Reviewing client Affordability applications for policy alignment and completion, making appropriate recommendations
- Creating profiles for new applicants and tracking for completion
- Communicating requirements to applicants and updating applications from submissions
- Compiled information from various reports and liaised with Accounting in resolving client payment issues
- Contract
Administrative Support IV
Aplin
04.2023 - 12.2023
- Reviewing client Affordability applications for policy alignment and completion, making appropriate recommendations
- Creating profiles for new applicants and tracking for completion
- Communicating requirements to applicants and updating applications from submissions
- Compiled information from various reports and liaised with Accounting in resolving client payment issues
- Contract
Administrative Support III
Aplin
03.2023 - 03.2023
- Digitization of files and data entry
- Technology and Innovation, Active File Management
Client Support Agent
Government of Canada
09.2021 - 09.2022
- Answered public enquiries, providing reference material, and referred or escalated if needed
- Contract
Screener
Express Employment Professionals
05.2020 - 08.2021
- Screened residents, staff and visitors for symptoms of Covid – 19
- Explained provincial and organizational policies, ensuring compliance
- Applied conflict management skills in dealing with resistance to policies
- Handled distressed residents and visitors with empathy
- Contract – working at GEF Seniors
Administrative Assistant
Manpower
02.2019 - 08.2019
- Created documents, presentations and reports using MS Office products
- Verified allowances paid to staff, ensuring proper coding according to policy
- Contract
Document Control Clerk
ATCO Electric
11.2014 - 06.2018
- Received and assessed Engineering documents for compliance with set standards and quality requirements for metadata, before publishing in ProjectWise
- Tracked status of requests to ensure timely processing, filing electronic and hard copies of documents received
- Participated in the creation and improvement of processes within the Standards group, creating the supporting documents
- Created user groups and applied trouble-shooting skills, as Restricted Administrator for ProjectWise users
- Assisted Project Clerk with entering requisitions in Oracle
- Ran reports on Distribution Engineering Non-Linear Pole Calculations for input in dashboard
- Staff reduction layoff
Enumerator
Government of Canada
05.2016 - 07.2016
- Interviewed residents and helped them complete the census data for their households
- Statistics Canada – Part-time
Accounting Assistant - A/P and Project Clerk
Wood Buffalo Temps, Fort McMurray / Accountemps Edmonton
10.2012 - 10.2014
- Accounts Payable including reconciling of vendor accounts, matching Purchase Orders with receivers and invoices; coding accounts for posting
- Experience in Accounts Receivable, invoicing project charges
- Competent in posting journal and GL entries
Administrative Assistant
Government of Alberta through Elite Employment Group
01.2011 - 03.2011
- Coordinated training for Social Workers
- Updated the training web page with details of training sessions
- Updated training database, converting data for uploading to ERP
- Produced reports, training materials, Power Point presentations and edited and formatted documents with great accuracy
- Accurately maintained paper and electronic filing systems for easy retrieval
- Managed email correspondence, communicating accurately and in a timely manner
- Audited and filed AISH documents
- Received and assessed bursary applications for accuracy, liaising with applicants as necessary, before forwarding for approval
Education
Diploma - Accounting and Payroll Administration
Slate Training Centre – Computer and Business College
Edmonton, AB01.2010
Bachelor’s degree - Sociology
University of Zimbabwe
Business Analysis Training - undefined
Focus FW & Rhema Multi-Cultural Centre
Edmonton, AB01.2020
Skills
- Proficient in managing administrative tasks
- Document creation and editing
- Record management in ServiceNow and SharePoint
- Proven track record in delivering exceptional customer service
- Accounting and payroll diploma
- Bachelor's in sociology
- Professional certificate in business analysis
- Time management
- Attention to detail
- Critical thinking
- Computer skills
- Problem resolution
- Organization and time management
Accomplishments
Recognized for service excellence on Affordability program, whereby I accurately processed over a hundred cases and contributed to the success of others, and deployed problem-solving skills in resolving payment issues.
Timeline
Administrative Support IV
Government of Alberta
08.2024 - 12.2024
Administrative Support IV
Government of Alberta
03.2024 - 07.2024
Administrative Support IV
Aplin
04.2023 - 12.2023
Administrative Support III
Aplin
03.2023 - 03.2023
Client Support Agent
Government of Canada
09.2021 - 09.2022
Screener
Express Employment Professionals
05.2020 - 08.2021
Administrative Assistant
Manpower
02.2019 - 08.2019
Enumerator
Government of Canada
05.2016 - 07.2016
Document Control Clerk
ATCO Electric
11.2014 - 06.2018
Accounting Assistant - A/P and Project Clerk
Wood Buffalo Temps, Fort McMurray / Accountemps Edmonton
10.2012 - 10.2014
Administrative Assistant
Government of Alberta through Elite Employment Group
01.2011 - 03.2011
Bachelor’s degree - Sociology
University of Zimbabwe
Business Analysis Training - undefined
Focus FW & Rhema Multi-Cultural Centre
Diploma - Accounting and Payroll Administration
Slate Training Centre – Computer and Business College
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