Virginia Saldias
North Vancouver,BC
Summary
Dedicated professional looking to re enter the work force, with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results, always looking to learn a grow.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Foster Parent
MCFD
01.2011 - Current
- We have been a Level 3 Foster home for the past 13 years
- I have taken many courses thought MCFD.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked effectively in fast-paced environments.
Customer Service Associate
ICE Currency Services
01.2009 - 01.2014
- Anti money laundering, wester union policies, and transaction
- Large cash transaction (over 10k) filling out forms for Large cash
- Knowledge of international currency
- Customer service
- Sourcing currency for customers
- Filling orders of currency for stores across canada
- Setting up rates for the day.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained a high level of product knowledge, providing accurate information to customers.
Kids program
North Vancouver Recreation and Culture (NVRC)
01.2009 - 01.2010
- Run various kids programs, after school and also infant care
- Creating and executing activities
- Researching age appropriate activities
- Team work.
Customer Service Representative
Shoppers Drug Mart / Pharmaprix
01.2007 - 01.2010
- Customer service
- Stock replacement and ordering
- Cashier
- Handled customer inquiries and suggestions courteously and professionally.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Diploma graphic design in Graphic design -
Art Institute
Vancouver, BCIntroduction to data Analytics in Data analytics -
IBM
04.2024
Skills
- Customer Service
- Graphic Design
- Adobe Illustrator
- Adobe Creative Suite
- Branding
- Childcare
- Multitasking
- Creativity
- Friendly, Positive Attitude
- Problem solving
Certification
- Making sense of discipline, Hollyburn family services, Present
- Online Porn, Radicalization, Shaming & Disinformation, Hollyburn family services, Facilitated by THE WHITE HATTER, Present
- First Aid Certification and CPR, Canadian Red Cross, 2021-02-01, 2026-02-01
- First Aid Certification/ CPR level C, 2023-02-01, 2026-02-01
- NCI, 2024-01-01, 2026-01-01
Languages
Spanish
Fluent
English
Fluent
Timeline
Foster Parent
MCFD
01.2011 - Current
Customer Service Associate
ICE Currency Services
01.2009 - 01.2014
Kids program
North Vancouver Recreation and Culture (NVRC)
01.2009 - 01.2010
Customer Service Representative
Shoppers Drug Mart / Pharmaprix
01.2007 - 01.2010
Diploma graphic design in Graphic design -
Art Institute
Introduction to data Analytics in Data analytics -
IBM
- Making sense of discipline, Hollyburn family services, Present
- Online Porn, Radicalization, Shaming & Disinformation, Hollyburn family services, Facilitated by THE WHITE HATTER, Present
- First Aid Certification and CPR, Canadian Red Cross, 2021-02-01, 2026-02-01
- First Aid Certification/ CPR level C, 2023-02-01, 2026-02-01
- NCI, 2024-01-01, 2026-01-01
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