Virginia O'Dell
Gerber
Summary
Experienced Store Manager with a background in retail operations and employee supervision. Strengths include inventory management, customer service, and team leadership. Demonstrated ability to enhance store's performance through strategic planning and implementation of sales campaigns. Proven record of success in fostering an environment that promotes teamwork and exceptional customer service.
Overview
12
12
years of professional experience
Work History
Store Manager
GNC Live Well
Redding
10.2024 - 02.2025
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Team Leader
Walmart
Red Bluff
07.2023 - 10.2024
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Maintained a positive work environment that promoted collaboration between team members.
Team Member
Walmart
Red Bluff
06.2022 - 07.2023
- Participated in regular training sessions to improve product knowledge and service skills.
- Identified needs of customers promptly and efficiently.
- Received, processed, and stocked merchandise in accordance with store policies.
Store Manager
GNC Live Well
Chico
11.2012 - 06.2022
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Bachelor of Arts - Political Science
CSU Chico
Chico, CA12-2002
Associate of Science - General Studies
Yuba College
Marysville, CA06-1998
Skills
- Hourly shift management
- Promotional planning
- Store operations oversight
- Operational budgeting
Timeline
Store Manager
GNC Live Well
10.2024 - 02.2025
Team Leader
Walmart
07.2023 - 10.2024
Team Member
Walmart
06.2022 - 07.2023
Store Manager
GNC Live Well
11.2012 - 06.2022
Bachelor of Arts - Political Science
CSU Chico
Associate of Science - General Studies
Yuba College