Hardworking and dedicated social work professional with 15+ years of experience in caregiving, administrative support, and education. Proficient in providing individual and group counseling, meal preparation, and medication administration. Possess strong organizational skills and a commitment to supporting vulnerable individuals.
Overview
16
16
years of professional experience
Work History
Caregiver
IHSS
01.2009 - Current
Assisted clients with activities of daily living, promoting independence and quality of life.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Intern
Children First Foster Family Agency
08.2024 - 02.2025
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Sorted and organized files, spreadsheets, and reports.
Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Participated in workshops and presentations related to projects to gain knowledge.
Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
Conducted research for various projects, leading to well-informed decisions and successful outcomes.
Contributed to project success by diligently performing literature reviews.
Administrative Specialist
AccentCare Home Health
07.2022 - 02.2025
Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
Improved customer satisfaction with prompt and professional responses to inquiries and concerns.
Minimized errors in documentation through meticulous proofreading, editing, formatting skills.
Handled incoming and outgoing mail.
Collaborated closely with human resources personnel to ensure timely processing of new hire paperwork, benefits administration, and employee record updates.
Maintained supplies inventory by checking stock to determine inventory level and ordering new supplies when inventory runs lows.
Boosted employee morale by planning team-building activities and corporate events.
Provided exceptional reception services such as answering phone calls professionally, directing them appropriately while maintaining visitor logs.
Streamlined office processes by implementing efficient document management and filing systems.
Nurses Aide
Shasta Regional Medical Center
07.2014 - 04.2022
Reduced instances of bedsores by regularly turning and repositioning patients as per care plan.
Contributed to a positive work environment by fostering strong relationships with colleagues and demonstrating a willingness to help others as needed.
Earned recognition from patients, families, and supervisors for consistently displaying compassion, attentiveness, and dedication towards improving overall patient experience and satisfaction.
Maintained a clean and sanitary environment for patients, ensuring infection control practices were followed diligently.
Monitored vital signs and reported any abnormalities to the supervising nurse immediately, ensuring timely medical intervention when needed.
Contributed to the efficient functioning of the nursing team by promptly responding to call lights and resolving concerns.
Assisted in patient mobility, improving their physical strength and independence with daily activities.
Furthered skills by actively taking part in employee training and taking classes to improve skills.
Provided emotional support to patients and families during difficult times, fostering trust and rapport.
Promoted patient safety by assisting with transfers, ambulation, and falls prevention measures.
Demonstrated excellent time management skills by prioritizing tasks based on urgency while maintaining high-quality patient care standards.