Virginia Bree Wagstaff
Richmond,Canada
Summary
Dependable service industry worker equipped for fast-paced work and changing daily needs. Meets needs with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics and positively impact team and provide a quality guest experience.
Overview
7
7
years of professional experience
Work History
Server
The Buck & Ear
Richmond, Canada
05.2024 - 05.2025
- Worked efficiently in a busy nighttime setting for club, trivia, and live music events.
- Served fundraisers, buy-outs, and large parties exceeding 40 patrons.
Manager on Duty, Lead Server, Bartender
Monkey 9 Brewing
Richmond, Canada
02.2018 - 02.2024
- Communicated with customers regarding product information, complaints and issues.
- Identified gaps in processes and communication with front line employees.
- Utilized company policies and guidelines to solve work problems.
Cashier
Viti Wine and Liquor
Vancouver, Canada
11.2020 - 05.2021
- Processed cash register transactions on POS and provided correct change.
- Set up merchandise displays, including endcaps, floor displays and aisles.
- Resolved conflicts with customers and looked for opportunities to improve satisfaction.
Education
High School Diploma -
Steveston-London Secondary
Richmond, BC06-2015
Skills
- Strong critical-thinking and problem-solving skills
- Strong team leadership abilities
- Familiar with administrative POS operations (Orion, Brunswick, PixelPoint, etc)
- Cash handling
- Upselling techniques
- Food safety practices
- Fluent in English, proficient in American Sign Langauge
- Standard First Aid & CPR/AED level C Certification
References
- Jeremy Decasa, General Manager, Monkey 9 Brewing, 778-322-6417
- Donalie Johl, Administrative Assistant, Monkey 9 Brewing, 604-808-2299
Timeline
Server
The Buck & Ear
05.2024 - 05.2025
Cashier
Viti Wine and Liquor
11.2020 - 05.2021
Manager on Duty, Lead Server, Bartender
Monkey 9 Brewing
02.2018 - 02.2024
High School Diploma -
Steveston-London Secondary
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