Summary
Overview
Work History
Education
Skills
Interests
Quote
Software
Affiliations
Work Preference
Work Availability
Accomplishments
Timeline
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Viresh Appadoo

Québec,QC

Summary

As an industrious and committed professional, I consistently apply my knowledge, expertise, and skills to real-world scenarios. I thrive in demanding environments, always striving to be a valuable contributor to the workplace. My unwavering dedication and resilience enable me to overcome challenges and deliver exceptional results.

Overview

7
7
years of professional experience
4
4
Languages

Work History

Production Assistant

Restaurant Normandin Ali Maison
Québec, QC
08.2023 - 02.2024
  • Assisted in assembling stage sets and props onsite.
  • Maintained a clean work environment at all times.
  • Ensured compliance with production safety regulations.
  • Facilitated the transport of equipment to set locations.
  • Provided guidance on methods of improving processes by using new technologies or techniques.
  • Evaluated existing systems for efficiency gains through automation or other means.
  • Recommended process improvements based on analysis of key performance indicators.
  • Analyzed daily production reports to identify areas requiring improvement or corrective action.
  • Developed work procedures to increase efficiency and safety standards in the plant.

Night Duty Manager

Mauritours Ltd
Mauritius
11.2022 - 06.2023
  • Assigned tasks to personnel according to their skillset and availability.
  • Organized maintenance services for equipment used during the night shift.
  • Supervised cleaning crew ensuring highest standards of cleanliness were met throughout the facility.
  • Maintained inventory levels sufficient enough to meet operational requirements.
  • Developed strategies to improve work efficiency among team members.
  • Resolved conflicts between staff members in a professional manner.
  • Updated job knowledge by participating in educational opportunities offered by organization.
  • Generated weekly performance reviews for employees under my supervision.
  • Managed emergency situations in a timely and efficient manner.
  • Provided guidance and leadership to employees on the night shift.
  • Attended training sessions related to safety protocols conducted by management.
  • Performed administrative duties such as scheduling meetings, preparing reports, filing documents.

Guest Relations Officer (Agent De Relations)

Constance Belle Mare Plage
Mauritius
05.2022 - 10.2022
  • Greeted guests upon arrival, providing information and assistance with check-in procedures.
  • Helped maintain an overall positive atmosphere throughout the facility by providing friendly customer service at all times.
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • Supported sales team members to drive growth and development.
  • Recommended improvements in products, service and billing methods to management to prevent future problems.
  • Provided top quality control and eliminated downtime to maximize revenue.
  • Liaised between customers and retail buyers to expedite orders and meet customer demands.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Exceeded established service goals while leveraging customer service, sales and employee management best practices.
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.

Commis De Productions et Chef De Partie

RIU HOTEL CREOLE & LE MONDE
Mauritius
10.2021 - 03.2022
  • Organized the daily mise en place in order to prepare meals efficiently.
  • Worked closely with other chefs to coordinate meal preparation activities during busy shifts.
  • Checked finished plates before they were served to guests, making sure all components met quality standards.
  • Kept up-to-date with current culinary trends in order to create innovative dishes for customers.
  • Supervised and trained kitchen staff to ensure quality standards of food production.
  • Assisted with the training of new employees in proper techniques for food preparation, presentation, sanitation, safety procedures.
  • Developed menus for special occasions, ensuring all dishes were prepared according to recipes and standards.
  • Created cost estimates for new menu items by taking into account ingredient prices and labour costs.
  • Managed inventory levels by tracking sales, rotating stock and replenishing supplies as needed.
  • Trained kitchen workers on culinary techniques.
  • Directed staff in restaurant kitchen and field to maintain department objectives, standards, guidelines and budget.
  • Plated food according to restaurant artistic guidelines to promote attractive presentation.

Supervisor of Operations

City of Nairobi, Transportation et Construction
Mauritius
09.2020 - 08.2021
  • Developed and implemented policies and procedures for efficient workflow.
  • Evaluated existing processes regularly for potential optimization opportunities.
  • Responded to information requests from superiors, providing specific documentation.
  • Managed scheduling, training and inventory control.
  • Enforced federal, state, local and company rules for safety and operations.
  • Oversaw financial management, budget management, accounting and payroll activities.
  • Improved morale and management communication by creating employee recognition and rewards practices.
  • Analyzed and controlled materials, supplies and equipment operational expenses.
  • Presented performance and productivity reports to supervisors.
  • Motivated and evaluated personnel for performance improvement and goal achievement.
  • Connected with clients and developed strategies to achieve sales and customer service goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Discussed job performance problems with employees, identifying causes and issues to find solutions.

Electrical Apprentice

HISIO, entreprise d’électricité et de câblage
  • Repaired faulty or damaged components on existing electrical systems.
  • Assisted in the planning of new installations by studying customer requirements and following approved specifications.
  • Performed preventive maintenance procedures on electrical systems.
  • Installed and maintained electrical wiring, equipment, and fixtures in accordance with local codes and regulations.
  • Used hand tools such as wire strippers, cutters to prepare wires for connections to boxes, terminals.
  • Replaced defective circuit breakers, fuses, switches, outlets, lighting fixtures and other components as needed.
  • Utilized knowledge and equipment to test wiring and other system parts for electrical flow and function.
  • Collaborated with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Worked in team-based environment to accomplish projects.
  • Followed relevant electrical and building codes for each job.

Housekeeping Room Attendant

Hôtel 5 étoiles Sugar Beach, Flic En Flac, Mauritius
  • Replaced dirty linens with clean items according to established standards of quality control.
  • Performed deep cleaning tasks such as shampooing carpets or steam cleaning furniture.
  • Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
  • Maintained cleaning cart with supplies, such as fresh linens and towels.
  • Organized supplies for use based on expected customer needs.
  • Reported guest issues, safety and maintenance concerns immediately to supervisor.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Polished and sanitized floors, counters, bathtubs and window sills.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Coached new housekeeping personnel by demonstrating approved cleaning procedures.
  • Followed established cleaning protocol and reduced per-room labor time while maintaining hotel quality standards.

Education

Bachelor - BSc Tourism And Hospitality Management

University of Tecnology, Mauritius
12.2019

High School Diploma -

OCEP College
11.2014

High School Diploma -

Sir Abdool Raman Osman Star College
11.2012

Skills

  • Interpersonal skills and easy communication among team
  • Production support
  • Creative merchandising
  • Verbal and written communication
  • Coaching and mentoring
  • Negotiation
  • Improvement initiatives
  • Portion standards
  • Recipes and menu planning
  • Menu development
  • Catering background
  • Complaint resolution
  • Staff education and training
  • Multi-line phone talent

Interests

Culinary Arts

Astroastroarchaeologist

Bibliophile

Consumer Psychology Hobbyist

Quote

My commitment and resilience empower me to overcome obstacles and achieve exceptional outcomes.
Viresh Appadoo

Software

Opera

Affiliations

  • Project Management Institute

Work Preference

Work Type

Full TimePart Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancement

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Drive: Effective motivated, believing in the organization’s vision and inspiring others to follow suit.
  • Resilience: Faces challenges but maintain adaptability and mental fortitude to overcome obstacles.
  • Integrity: Trustworthy act with honesty, consistency, and ethical behavior.
  • Self-Awareness: Understanding strengths, weaknesses, and impact on production flow.
  • Communication Skills: Actively listen and foster collaboration.
  • Influence: Motivate and guide team members toward common goals.
  • Gratitude: Recognizing and appreciating team efforts for a supportive environment.

Timeline

Production Assistant

Restaurant Normandin Ali Maison
08.2023 - 02.2024

Night Duty Manager

Mauritours Ltd
11.2022 - 06.2023

Guest Relations Officer (Agent De Relations)

Constance Belle Mare Plage
05.2022 - 10.2022

Commis De Productions et Chef De Partie

RIU HOTEL CREOLE & LE MONDE
10.2021 - 03.2022

Supervisor of Operations

City of Nairobi, Transportation et Construction
09.2020 - 08.2021

Electrical Apprentice

HISIO, entreprise d’électricité et de câblage

Housekeeping Room Attendant

Hôtel 5 étoiles Sugar Beach, Flic En Flac, Mauritius

Bachelor - BSc Tourism And Hospitality Management

University of Tecnology, Mauritius

High School Diploma -

OCEP College

High School Diploma -

Sir Abdool Raman Osman Star College
Viresh Appadoo