Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Timeline
Generic

SIMRAN BAGGA

SURREY,Canada

Summary

Highly resourceful and self-motivated administrative professional with a demonstrated history of supporting senior management operations. Proficient in Microsoft Word and Excel, adept at leveraging technology to streamline administrative tasks and enhance productivity, dedicated for exceptional customer service and effective organizational skills, ensuring seamless office operations. Currently pursuing a bachelor's in business administration with a focus on Finance, bringing a strong foundation in financial principles and strategic decision-making. Proven ability to manage multiple priorities and deliver results in fast-paced environments, contributing to team success through proactive problem-solving and attention to detail.

Overview

5
5
years of professional experience

Work History

Office Administration

Amex Doors and Moldings LTD.
08.2021 - Current
  • Managing accounts receivable and issuing invoices, with meticulous attention to detail during the preparation process
  • Supports clients by collecting necessary client information, completing required documentation and verifying client appointments
  • Performing administrative and secretarial tasks such as organizing office operations and procedures
  • Resolving client issues
  • The customer satisfaction level was met
  • Scheduling and coordinating appointments, meetings and team events, typing and circulating notices for associates and all appointments were filled
  • Maintains the client and administrative filling system and generating reports
  • Experienced in collecting information from various sources and organizing it into structured reports
  • Directing incoming calls and emails, sorting mails, answering routine enquiries and providing general information
  • Proficient in efficiently managing and prioritizing emails and incoming phone calls, transferring them to the appropriate personnel
  • Manages stationary, office supplies, and resources to ensure they meet predetermined levels.

Security Officer

Paladin Security
09.2020 - Current
  • Responding to reports of suspicious or unusual activity
  • Safety procedures were followed
  • Problem-solving using de-escalation and crisis management techniques
  • Defused tense situations by employing de-escalation techniques such as maintaining a calm tone, validating emotions, and focusing on resolution rather than escalation
  • Preparing detailed, accurate, written incident reports
  • Diligent in ensuring accuracy, consistency, and adherence to guidelines when filling out reports
  • Detail-oriented and committed to maintaining high-quality standards.

Sales Associate

Lavie en Rose
08.2019 - 12.2019
  • Helped customers navigate store, completed sales and processed returns
  • Created great customer experience with personalized sales support
  • Resolved customer concerns using strong communication and conflict management skills
  • Informed customers of promotions and special offers to increase sales.

Education

BBA - Finance

Douglas College
New Westminster, British Columbia
12.2026

Business Management Diploma, Introduction to Accounting, Managerial Accounting -

St. Lawrence College
Kitchener, Ontario
12.2020

Skills

  • Microsoft Word and Excel
  • QuickBooks
  • Effective Communication
  • Conflict Resolution
  • Data Entry
  • Exceptional customer service
  • Collaborative Leadership
  • HTML
  • Typing 40 words per minute
  • Work Independently
  • Accounts Receivable and Invoice Verification

Hobbies and Interests

  • Volunteering Experience- Event Support (S.U.C.E.S.S.)
  • Certification- Certified for Occupational First Aid Level 1, Certified for AED.

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Office Administration

Amex Doors and Moldings LTD.
08.2021 - Current

Security Officer

Paladin Security
09.2020 - Current

Sales Associate

Lavie en Rose
08.2019 - 12.2019

BBA - Finance

Douglas College

Business Management Diploma, Introduction to Accounting, Managerial Accounting -

St. Lawrence College

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SIMRAN BAGGA