Summary
Overview
Work History
Education
Skills
Additional Information
Areasofexpertise
Security Clearance
Awards
Languages
Certification
Affiliations
Work Preference
Software
Timeline
Generic
Viral Patel

Viral Patel

Richmond Hill,Canada

Summary

Result driven detail oriented Project Manager with over 20 years of experience, leading high-impact technology initiatives, Expert in stakeholder management, data analysis, and navigating regulated environments, with a focus on risk mitigation, compliance, and continuous process improvement.specializing in AI Based data driven solutions in finance and retail products. Recognized for driving sucessful projects through strategic leadership and innovative problem-solving skills.Known for exceptional communication, influencing, and decision-making skills to deliver high-quality projects on time and within budget.

Experienced project management professional with strong focus on team collaboration and achieving results. Skilled in strategic planning, risk management, and stakeholder communication. Known for reliability and adaptability in dynamic environments. Prepared to drive impactful outcomes and lead projects to success.

Overview

20
20
years of professional experience
4
4
Certification

Work History

Senior Project Manager

CMI Financial Group
09.2023 - Current
  • Delivered complex data-driven enhancements for Salesforce CRM and Broker Operation Systems, achieving a 15% reduction in project timelines
  • Oversaw program funding and financial tracking, reducing budget variances by 15% through meticulous forecasting and reporting
  • Conducted in-depth data analysis and interpretation to identify opportunities for process optimization, improving team efficiency by 20%
  • Directed end-to-end release management for multiple Agile projects, coordinating cross-functional teams to deliver solutions that improved process efficiency by 20%
  • Delivered timely executive-level reports and project updates using Asana, providing key insights into project status and blockers, leading to more informed decision-making and resource allocation
  • Spearheaded risk management and mitigation strategies, ensuring all deliverables met compliance requirements within stringent timelines

Program Manager (Consultant)

Hewlett and Packard (HP)
03.2021 - 07.2023
  • Directed large-scale data-focused IT projects, including enterprise print ecosystem releases, driving a 25% improvement in operational efficiency
  • Created and executed program roadmaps, enabling seamless integration of data governance frameworks across 10+ business lines, Optimized change control, reducing operational risks by 25% annually
  • Collaborated across cross functional teams R&D, engineering, and product support teams, ensuring adherence to PM best practices and quality control standards
  • Acted as a Subject Matter Expert (SME) in Project Management and Risk Management, mentoring cross-functional teams and driving creative solutions to challenges
  • Implemented SAFe Agile toolkit within the PMO, improving project delivery times by 30% and enhancing team productivity and adaptability across multiple projects
  • Drove and tracked software releases, bug fixes, and documentation efforts, leading to improved product stability and customer satisfaction

Release Manager (Consultant)

TD Bank
03.2020 - 02.2021
  • Optimized project execution and championed continuous improvement initiatives, resulting in a 15% reduction in project delivery time
  • Implemented enterprise-wide releases with a focus on regulatory projects, enhancing corporate compliance and Operational Risk management across 90 applications
  • Developed and maintained comprehensive risk registers and mitigation strategies using Excel, improving risk visibility and control effectiveness
  • Developed and implemented detailed Implementation strategy; Roll out plan, release calendar, Run Books and deployment master event schedule, leading to a 20% improvement in incident response times and smoother production rollout
  • Led Go-Live activities, including Release Readiness assessments and command center operations, effectively managing project risks and stakeholder communications
  • Applied strong analytical and problem-solving skills to navigate complex financial institution projects, ensuring compliance with regulatory requirements while meeting business objectives
  • Lifted revenues by $10M by enhancing corporate compliance by streamlining regulatory releases

Scrum Master (Consultant)

Scotia Bank
10.2019 - 02.2020
  • Implemented rigorous requirement, design and testing processes decreasing application defects by 92% to 95%
  • Designed and implemented data-driven risk management strategies, reducing operational risk exposure by 20%
  • Formalized two week production release cycle that included stand-ups, sprint planning sessions and retrospective resulting in 35 % improvement in time to market
  • Implemented Agile methodologies in infrastructure development projects, improving risk identification and mitigation
  • Coached project teams on risk management best practices, resulting in a 35% improvement in time-to-market while maintaining strong governance

Senior Project Manager (Consultant)

TD Bank
01.2018 - 09.2019
  • Directed infrastructure upgrades for the Canada Guaranty project, implementing robust controls and reducing risks associated with mortgage lending by 20%
  • Developed comprehensive project plans and risk management strategies, conducting root cause analysis for critical defects, ensuring alignment with Operational Risk frameworks and governance standards
  • Collaborated with multiple stakeholders to ensure effective communication of project objectives, risks, and control measures
  • Implemented predictive analytics techniques to proactively address project risks, reducing escalations by 25%
  • Fostered a positive and adaptive team environment, encouraging proactive problem-solving and responsiveness to change activities, including mentoring, directing and recruiting, Provides leadership & motivation
  • Utilized advanced data analytics to extract meaningful insights from project data, leading to a 25% improvement in predictive risk identification

Project Manager (Consultant)

Canadian Imperial Bank of Commerce
09.2017 - 12.2017
  • Led the cross-border banking integration project post-acquisition, enhancing customer satisfaction and increasing revenue streams
  • Navigated complex vendor relationships, achieving on-time delivery and maintaining alignment with organizational goals
  • Promoted process improvements and change management strategies, driving team adaptability to evolving priorities
  • Utilized Agile methodologies to manage project workflow, driving continuous improvement and enhancing relationship management across teams
  • Developed and delivered executive-level reports on governance program status, improving decision-making processes and reducing response time to identified risks by 40%

Project Manager (Consultant)

TD Canada Trust
01.2015 - 08.2017

Project Manager (Consultant)

TD Canada Trust
06.2010 - 12.2014

Project Manager (Consultant)

PJM Interconnection
07.2009 - 06.2010

Project Manager (Consultant)

PC Connection
08.2008 - 06.2009

Project Lead Engineer (Consultant)

InDemand Networks
12.2007 - 07.2008

Technical Lead (Consultant)

Wells Fargo Financial
05.2006 - 11.2007

Technical Analyst (Consultant)

Merrill Lynch
01.2005 - 04.2006

Education

Master of Science (M.S.) - Electrical & Computer Engineering

Western Michigan University
01.2005

Skills

  • Program Management
  • Project Management
  • Risk Management
  • Technical Tools
  • Data-Driven Projects
  • Methodologies
  • PM Tools
  • DevOps
  • Databases
  • QA Tools
  • Cloud
  • Project planning
  • Scope management
  • Client relationship management
  • Project scheduling
  • Cross-functional communication
  • Client relations
  • Training and mentoring
  • Schedule coordination
  • Cost control
  • Quality control
  • Requirements gathering
  • KPI tracking
  • Client liaison
  • Multi-project management
  • Project goals and milestones
  • Project management
  • Critical thinking
  • Problem-solving
  • Team leadership
  • Attention to detail
  • Detail-oriented
  • Time management
  • Conflict resolution
  • Agile methodologies
  • Creative thinking
  • Information technology management
  • ERP software
  • Idea development and brainstorming
  • Problem-solving abilities
  • Effective communication

Additional Information

Available upon request.

Areasofexpertise

Intake, Estimate, Budget Planning, Cost Control, Stakeholder Engagement, Quality Assurance, Portfolio Reporting, Program Governance, Stakeholder Management, Quality Assurance, Issue Resolution, Release Management, Risk Identification, Mitigation Strategies, Change Management, MS Project, Visio, Microsoft Office 365 (Excel, PowerPoint), Jira, Confluence, Power BI, Service Now, Oracle AML Upgrade, ECM Big Data solution using Hadoop, SAFe Agile, Scrum, Kanban, Waterfall, Six Sigma

Security Clearance

Active Reliability Security Clearance

Awards

TD-partnership Award

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual

Certification

  • Certified Product Owner (CPO) - Scrum Alliance.
  • Certified ScrumMaster (CSM) - Scrum Alliance.
  • Six Sigma Yellow Belt- Scrum Alliance
  • Service Now IT leadership professional
  • Cybersecurity Risk management Essential
  • Product Management Professional
  • Generative AI Overview for Project Managers

Affiliations

  • Project management Institute

Work Preference

Work Type

Full TimeContract WorkPart Time

Work Location

RemoteHybridOn-Site

Important To Me

Work-life balanceWork from home optionFlexible work hoursCompany Culture

Software

Jira

Confluence

Microsoft Project

Microsoft Office (Excel,Visio,Word, Access)

Asana

Clarity PPM

Parasoft SOATest

Google Looker

PostMan

Power BI

Microsoft Azure

Amazon AWS

Power Automate

Figma

Timeline

Senior Project Manager

CMI Financial Group
09.2023 - Current

Program Manager (Consultant)

Hewlett and Packard (HP)
03.2021 - 07.2023

Release Manager (Consultant)

TD Bank
03.2020 - 02.2021

Scrum Master (Consultant)

Scotia Bank
10.2019 - 02.2020

Senior Project Manager (Consultant)

TD Bank
01.2018 - 09.2019

Project Manager (Consultant)

Canadian Imperial Bank of Commerce
09.2017 - 12.2017

Project Manager (Consultant)

TD Canada Trust
01.2015 - 08.2017

Project Manager (Consultant)

TD Canada Trust
06.2010 - 12.2014

Project Manager (Consultant)

PJM Interconnection
07.2009 - 06.2010

Project Manager (Consultant)

PC Connection
08.2008 - 06.2009

Project Lead Engineer (Consultant)

InDemand Networks
12.2007 - 07.2008

Technical Lead (Consultant)

Wells Fargo Financial
05.2006 - 11.2007

Technical Analyst (Consultant)

Merrill Lynch
01.2005 - 04.2006

Master of Science (M.S.) - Electrical & Computer Engineering

Western Michigan University

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Viral Patel