Viralkumar Modi
Whitby,Canada
Summary
Results-driven Technical Lead with 13 years of experience in software development, system architecture, and cloud-native application delivery. Proven expertise in designing and scaling enterprise-grade backend platforms using .NET Core, C#, and Azure Cloud Services, including pricing solutions processing billions of transactions annually and driving multimillion-dollar revenue impact. Specialist in microservices, event-driven architecture, and high-availability systems with hands-on experience in RabbitMQ, nServiceBus, SQL Server, MongoDB, Redis, and ETL workflows (SSIS, CLI). Adept at CI/CD automation using Azure DevOps, GitLab, and containerized deployments via AKS and App Services. Proficient in frontend engineering with React, Angular, and modern JavaScript libraries, and in implementing robust monitoring/observability with Splunk, Elastic Stack, and Azure Monitor. Experienced in building AI/ML-powered pricing engines for personalized recommendations and revenue optimization. Recognized as a collaborative leader and mentor, driving technical excellence across global Agile teams. Canadian PR holder seeking a senior technical leadership role to lead enterprise transformation and innovation.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Technical Lead - Dell Commerce Platform
Dell Technologies
02.2016 - 03.2025
- Dell Pricing Platform consists of two key divisions; Item Pricer and Transaction Pricer. Both fulfill very important needs with Item Pricer providing list prices and Transaction Pricer providing a set of capabilities which allow accurate computation of selling prices and aggregation of shipping charges, taxation, customs and duties for all transactions going through Dell Commerce Platform.
- Designed and implemented multi-tenant pricing platforms handling dynamic tax, duty, and shipping cost calculations for global e-commerce.
- Led development of cloud-native full-stack solutions using C#, .NET Core, Angular, and Azure Functions to modernize pricing workflows.
- Designed and optimized database schemas in Azure SQL and SQL Server for high-volume transactional data and real-time analytics.
- Automated infrastructure provisioning and deployments using Azure DevOps, GitHub Enterprise, and PowerShell scripts, improving release speed and reliability.
- Delivered solutions on Azure PaaS including App Services, Azure Functions, and Data Factory, streamlining ETL and data-loading processes.
- Developed robust ETL pipelines using SSIS and SQL, Transformed them into CLI libraries for automated deployments via Argo scheduler, enabling seamless data migration and reducing manual overhead.
- Implemented proactive observability with Splunk and Elastic Stack, reducing MTTD and MTTR by 50% through real-time alerts.
- Integrated machine-learning-based pricing engines, increasing accuracy by 12% and improving time-to-market for new product launches.
- Mentored junior engineers and led technical problem-solving sessions, improving team delivery velocity and reducing platform latency by 30%.
- Remote / Global Teams
Senior Software Engineer - COSMOS Cost and Price (CCP)
Dell Technologies
04.2019 - 04.2021
- COSMOS (Consumer Modernization) is an AI-based platform and suite of software tools Dell Technologies planners depend on to configure and price offerings in the hypercompetitive personal computing market.
- Modernized Dell’s AI-driven cost & pricing platform, migrating legacy systems to a cloud-ready microservices architecture.
- Developed RESTful APIs using .NET Core and RabbitMQ and implemented RBAC/SSO via Entra ID for secure access.
- Enhanced Azure Functions-based event-driven pipelines to streamline real-time cost updates.
- Implemented Excel export and import capabilities to allow business planners to download pricing datasets for offline adjustments and seamlessly re-upload validated data back into the platform.
- Built automated validation and error-reporting workflows for imported Excel files to ensure data integrity before ingestion into Azure SQL databases.
- Re-engineered SQL Server schemas for high-volume transactional data and optimized query performance.
- Remote / Global Teams
Software Engineer - Assortment Planning
Dell Technologies
02.2016 - 03.2020
- Contributed to Dell’s initiative to transform assortment planning by modernizing legacy processes, integrating data-driven tools, and enabling automated, analytics-driven decision-making. The program focused on forecasting demand, optimizing product assortments, and improving profitability across retail chains by leveraging modern architectures, advanced analytics, and scalable platforms.
- Developed interactive dashboards using Angular and TypeScript enabling dynamic data filtering and reducing planners’ manual work.
- Designed and implemented REST APIs and reusable services integrating pricing, commerce, and financial systems.
- Built monitoring and alerting dashboards in Splunk and Elastic Stack, enabling proactive detection of issues and reducing mean-time-to-detect (MTTD) and mean-time-to-resolve (MTTR) by 40%.
- Implemented data masking, encryption, and access controls to ensure that sensitive customer, supplier, and pricing data remained compliant with enterprise security and regulatory requirements.
- Championed data quality and governance practices, including automated validation, cleansing rules, and metadata management, improving confidence in decision-making and enabling accurate reporting.
- Mentored junior developers in secure coding practices, architectural patterns, and agile delivery approaches, elevating overall team capability.
- Remote / Global Teams
Senior Consultant - Global Commerce Foundation
Capgemini
11.2013 - 01.2016
- Working as a senior engineer for the implementation of Global Commerce Management (GCM) is an e-commerce platform that provides a set of APIs that is consumed by the various sales applications used in Dell that includes the online Dell.com sales website as well as offline applications used by sales advisors for managing the order, pricing, shipping and other order management related functionalities. GCM Foundation is a subset of GCM and provides APIs for pricing that includes tax calculation and discounts among other features.
- Working with the business closely to understand the use case.
- Providing technical solution and creating POC for initial approval.
- Worked with .Net core, Microservices, RabbitMQ, MongoDB and SQL Server.
- Streaming flow creation using RabbitMQ (via nServicebus), Spring Cloud dataflow.
- Collaborate with internal customers, advocating story priorities across different Quote Product Line, aiming at completing program that will deliver continuous value to our company and customers.
- Coordinate planning meetings across multiple product teams.
- Identifies and mitigates risks and roadblocks for team across interlocks and areas of complexity.
- Mentored junior developers by conducting bi-weekly coding workshops, which technical proficiency and resulted in 20% fewer code defects.
Software Engineer – BPM
Accenture
01.2011 - 11.2013
- BPM Navigator is web based an integrated portal that helps Sales \ Delivery and Asset engineering teams to browse through and demonstrate the BPM Reference Models. Accenture has developed a comprehensive set of reference models in over 19 industries and 4 functions. The BPM Navigator is a platform for storing, organizing, searching, viewing and securing process content to support our High-Performance Business Process initiative. It consists of over 47000 information models of various types.
- Worked as a developer in the entire lifecycle of design, development, integration, testing and implementation of a full-fledged application that included Point of business management.
- Created database access, data caching, exception handling, error logging and data security. An offline data synchronization module was developed to update the data at offline locations.
- Developed and executed data migration plan to migrate existing data from various systems to a centralized a SQL Server database.
- Application performance tuning involving SQL server query optimization.
Education
Master of Science - Computer Applications & IT
H.N.G. University
Gujarat, IndiaSkills
- Languages & Backend: C#, NET 6/7, ASPNET Core, LINQ, EF Core, Dapper, Nodejs
- Frontend: Reactjs, Redux, Angular, Type Script, HTML5, CSS3, Bootstrap, JavaScript
- Cloud & PaaS: Azure Functions, Azure SQL, App Services, Azure Kubernetes Service (AKS), Azure Data Factory, Event Grid
- Identity & Security: OAuth2, Key Vault, TLS/SSL, Secure Coding Practices
- DevOps & Automation: Azure DevOps, GitHub Enterprise, PowerShell, Terraform, CI/CD pipelines, Docker, ARM Templates
- Data Platforms: SQL Server (schema design & optimization), MongoDB, Redis, Cosmos DB
- ETL & Pipelines: Azure Data Factory, SSIS, CLI-based ETL, Argo Workflows
- Monitoring & Logging: Splunk, Elastic Stack, Serilog, Azure Monitor, Prometheus, Grafana
- Testing: NUnit, XUnit, Cypress, Selenium, Jest, Moq, Code Coverage >90%
- Project & Agile Tools: Jira, Confluence, GitLab CI, Azure Boards, TFS, Visual Studio
Certification
- AZ-900 Azure Fundamentals
- Pursuing: Azure Developer Associate (AZ-204)
Timeline
Senior Software Engineer - COSMOS Cost and Price (CCP)
Dell Technologies
04.2019 - 04.2021
Technical Lead - Dell Commerce Platform
Dell Technologies
02.2016 - 03.2025
Software Engineer - Assortment Planning
Dell Technologies
02.2016 - 03.2020
Senior Consultant - Global Commerce Foundation
Capgemini
11.2013 - 01.2016
Software Engineer – BPM
Accenture
01.2011 - 11.2013
Master of Science - Computer Applications & IT
H.N.G. University