Vipulkumar Patel
Sackville,NB
Summary
With a proven track record at Gujarat State Electricity Corporation Ltd, I excel in process optimization and fostering team direction. Leveraging skills in regulatory compliance and service excellence, I've driven continuous improvement and mentored teams towards achieving high standards, significantly enhancing project delivery and operational efficiency.
Developed skills in high-traffic hospitality settings, focusing on customer satisfaction and operational efficiency. Capable of managing multiple responsibilities, including administrative tasks and team coordination. Looking to transition into new field, leveraging strong organizational and interpersonal skills.
Overview
19
19
years of professional experience
Work History
Front Desk Manager
743788 NB LTD
01.2023 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Mentored and trained new hires, fostering a supportive work environment that facilitated professional growth.
- Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
- Kept accounts in balance and ran daily reports to verify totals.
- Checked guests in out of hotel, made reservations, and processed payments.
- Managed front desk maintenance of client records and lab data.
- Streamlined check-in and check-out processes for a smoother guest experience.
Deli Clerk
Co-op Southland Ltd
07.2023 - 12.2023
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Executive Engineer
Gujarat State Electricity Corporation Ltd
10.2018 - 05.2023
- Streamlined communication between departments, ensuring a cohesive approach to project completion.
- Drove continuous improvement efforts by analyzing processes, identifying inefficiencies, and recommending actionable solutions.
- Established procedures for corrective and preventive maintenance.
- Managed relationships with external partners such as vendors and clients ensuring smooth project coordination and execution.
- Established robust quality control protocols to minimize errors and maintain high standards across all engineering deliverables.
- Mentored junior engineers in professional development activities resulting in accelerated career growth for team members.
- Applied cost management techniques to control budgets while maintaining service delivery.
- Executed staff training and quality control checks to manage engineering and administrative workforce.
- Incorporated mentoring and prioritized tasks to manage staff performance and development.
- Maintained and proactively developed culture of workplace health and safety resulting in excellent OSHA ENR scores.
- Identified needs and oversaw design and delivery of projects using project management, contract management and financial management procedures.
- Trained employees on safety and project procedures.
Deputy Engineer
Gujarat State Petroleum Corporation Ltd
12.2005 - 10.2018
- Proactively identified training needs within the team, organizing workshops and seminars to enhance skill sets and knowledge base accordingly.
- Adopted environmentally sustainable practices in all aspects of work, reducing waste generation while maximizing resource utilization efficiently.
- Conducted comprehensive risk assessments, mitigating potential issues before they escalated into costly problems.
- Developed technical documentation to assist colleagues in understanding complex engineering concepts for efficient project execution.
- Contributed significantly to the successful completion of numerous high-impact projects valued at millions of dollars each year.
- Established effective relationships with stakeholders, fostering collaboration and promoting transparency throughout projects.
- Wrote, reviewed and edited technical document in accordance with template requirements.
- Assisted in developing cost-effective solutions to engineering problems.
- Developed and maintained relationships with suppliers to facilitate quality and timely delivery of materials.
Education
Bachelor of Engineering - Electrical Engineering
The Institute of Engineers,India
Kolkatta,India04-2005
Skills
- Service Excellence
- Ethical Conduct
- Regulatory Compliance Expertise
- Process Optimization
- Cleanliness and sanitation
- Regulatory Coding Knowledge
- Surveying techniques
- Environmental awareness
- Guest relations
- Cleaning and sanitizing
- Food safety
- Team direction
- Cost control
Languages
English
Professional Working
Timeline
Deli Clerk
Co-op Southland Ltd
07.2023 - 12.2023
Front Desk Manager
743788 NB LTD
01.2023 - Current
Executive Engineer
Gujarat State Electricity Corporation Ltd
10.2018 - 05.2023
Deputy Engineer
Gujarat State Petroleum Corporation Ltd
12.2005 - 10.2018
Bachelor of Engineering - Electrical Engineering
The Institute of Engineers,India
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