Vipula Tawde
Toronto,Ontario
Summary
- Dedicated and customer-focused individual seeking a position at a retail store to contribute to the store's success by utilizing strong organizational skills, excellent customer service abilities, and a keen eye for detail.
- 2+ years of experience in retail sales and customer service.
- Proven track record of delivering exceptional customer experiences and maintaining a positive store atmosphere.
- Strong verbal and written communication skills, facilitating effective interactions with customers and team members.
- Demonstrated ability to handle cash transactions accurately and maintain high integrity.
- Adept at stocking shelves, arranging displays, and ensuring the store's neat and organized appearance.
- Proficient in using point-of-sale (POS) systems and handling basic inventory management tasks.
Hardworking associate with a history of success working in warehouses and similar environments. Safely and skillfully operates vehicles and other warehouse equipment. Delivers thorough inventory control and accurate documentation.
Overview
13
13
years of professional experience
Work History
Warehouse Associate
Fedex Ground
09.2023 - Current
- Loading and unloading of packages from Truck
- Scan packages and labelling them
- Organizing the packages in warehouse.
Cashier and Store Associate
Dollarama
04.2023 - 09.2023
- Communicate with customers to help them find specific products throughout the store
- Scan products and handling cash exchanges
- Assisted shoppers with checking out, returning items, and general questions
- Assisted sales floor staff with stocking shelves, keeping front lanes tidy, and assisting guests when needed
- Maintained neat and clutter-free work area around the checkout area.
Cashier
Panchvati Supermarket (Mississauga)
08.2022 - 03.2023
- Serving customers by developing rapport, building customer confidence, providing accurate information, and helping with product selection
- Demonstrating knowledge of products and inventory to ensure customer satisfaction
- Maintaining a clean and orderly workspace or retail floor
- Performing all required cash register transactions efficiently and accurately
- Contributing to store profitability by receiving, handling, replenishing, and processing incoming product flow
- Providing excellent customer service by responding to customer questions or issues regarding product features and benefits
- Resolving customer complaints.
Office Administrator
C.S Diesel Engineering
04.2013 - 06.2022
- Perform administrative duties such as making reports, printing, photocopying, and sending email
- Maintain a professional rapport with suppliers, customers, and staff
- Work closely with the office manager to carry out tasks
- Monitor inventory and supply
- Assist the front office team and fill in when necessary
- Maintain records, such as correspondence, meeting minutes, and reports.
Retail Store Associate
D-Mart
03.2011 - 04.2013
- Assisted customers in finding products, answering inquiries, and providing product information
- Operated cash registers, processed transactions, and maintained accurate cash drawer balances
- Restocked shelves and maintained a clean and organised store environment
- Contributed to the achievement of store sales goals through upselling and suggestive selling techniques
- Collaborated with team members to handle inventory management tasks, including receiving and stocking merchandise
- Demonstrated empathy and professionalism while working to understand and meet customer needs
- Assisted in training new customer service representatives and sharing product knowledge and best practices.
Education
Diploma in Marketing and Salesmanship -
Wellingkar Institute
04.2013
Bachelor of Management Studies - undefined
SNDT
05.2011
Skills
- Cardboard baling
- Environmentally Controlled Storage
- Freight Labeling
- Warehouse Logistics
- Order Picking
- Order picking and processing
- Shipping and receiving
- Product verification
- Lifting and sorting
- Forklift Operations
- Loading and unloading
- Inventory organization
References
Available upon request
Languages
English
Professional Working
Timeline
Warehouse Associate
Fedex Ground
09.2023 - Current
Cashier and Store Associate
Dollarama
04.2023 - 09.2023
Cashier
Panchvati Supermarket (Mississauga)
08.2022 - 03.2023
Office Administrator
C.S Diesel Engineering
04.2013 - 06.2022
Retail Store Associate
D-Mart
03.2011 - 04.2013
Diploma in Marketing and Salesmanship -
Wellingkar Institute
Bachelor of Management Studies - undefined
SNDT
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