Result-oriented and dedicated professional with 5+ years of diverse experience in data-driven Market Research and consulting. Adept at Microsoft Excel and PowerPoint to build visual stories from data, delivering strategic and actionable insights.
Overview
9
9
years of professional experience
Work History
Customer Service Associate
Walmart
10.2023 - Current
Manage cash and credit transactions at registers and self-checkout kiosks, ensuring a seamless customer experience
Provide exceptional customer service, promoting self-service options, resolving complaints, and actively supporting company-sponsored programs like credit cards and donation drives.
Market Research Manager
Clariem Consulting
08.2023 - 09.2023
Conducted secondary research on pharmaceutical companies, analyzing organizational structures and product pipelines to identify potential target customers, with a keen focus on pharmaceutical launch excellence and Oncology
Performed competitive analysis to enhance the company's product and service offerings
Contributed to the creation of impactful PowerPoint presentation decks for leading pharmaceutical company meetings.
Senior Associate- Research
Best Practices, LLC
09.2022 - 04.2023
Led the India Research team to conduct diverse primary/secondary research for pharma and medical device companies
Programmed surveys on Alchemer, analyzed data and created impactful visuals in DisplayR, Excel, and PowerPoint
Contributed to marketing through email design, contact list validation, and platform utilization
Supported testing and implementation of DisplayR market research tool for smooth execution.
Senior Analyst (SalesVision)
IBS Intelligence
08.2021 - 08.2022
Conducted primary and secondary research, identifying 1,400+ banking technology deals, while maintaining data quality
Led a three-member team for IBSi awards, handling participant recruitment and developing an evaluation framework
Analyzed data for quarterly customer engagement decks and authored reports on banking technology trends
Managed award ceremony preparations, including speech and editorial content, marketing package proposals, etc.
Manager (Sector Specialist)
Tracxn Technologies Private Limited
01.2020 - 07.2021
Started as a Sector Specialist and was promoted within 9 months, while skipping a level of hierarchy
Managed diverse team operations in Business Services, IT Infrastructure, Hi-Tech, Manufacturing, and Mining, while overseeing 80+ sectors within them, developing 12+ new industry maps, and conducting hiring interviews
Updated the entire database with thousands of AI-based companies by studying their business models
My team was selected to test four internal infrastructure rollouts before companywide implementation
Analyzed business models to identify "Unicorn" companies, prepared startup reports, and handled client requests.
Strategy Consultant
Buffalo Niagara Medical Campus
02.2019 - 05.2019
Led a team of 10 MBAs to build a financial model to analyze the profitability, performed sensitivity analysis, and built an Excel-based dynamic dashboard to communicate the findings
Saved cost through strategic placement of business centers.
Academic Trainee
National Stock Exchange (India) Limited
12.2018 - 01.2019
Tasked with making 20+ financial Excel models dynamic which resulted in time efficiencies.
Social Impact Fellow
Catholic Charities of Buffalo
05.2018 - 07.2018
Addressing barriers to healthcare access for rural clients, I designed and conducted a survey, coupled with data analysis, recommended two tech-based initiatives aimed at reducing costs and enhancing community outreach.
Strategy Consultant
People Inc.
09.2017 - 12.2017
Addressed the challenge of a manufacturing plant relocation by conducting a survey designed for differently-abled employees, analyzing responses to evaluate their perceptions, and providing data-backed recommendations.
SAP-FI Consultant
Constaccent Consultancy Private Limited
06.2015 - 06.2017
Consulted on end-to-end SAP ECC 6.0 R/3 application support, and helped client partners with problem resolution and issue escalation
Created ad-hoc financial performance reports and dashboards for all levels of management.