Viplav Nirbhavne
Chilliwack,BC
Summary
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
9
9
years of professional experience
Work History
Assistant Store Manager
Michael Hill Jewellers
07.2024 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Store Manager
SHOWCASE
06.2022 - 07.2024
- Identified new opportunities to increase sales and achieve store targets
- Set up expectations for team performance, conducting periodic evaluations and implementing corrective actions
- Led team by example to maintain focus on performance and achieving targets
- Oversaw employee recruiting, onboarding and training on store procedures
- Developed and implemented marketing strategies to increase store traffic and sales
- Developed advertising campaigns or sales promotions to increase brand awareness.
Assistant Manager
THE SHOE COMPANY
07.2020 - 05.2022
- Collaborated with upper management to develop and implement business improvements
- Coordinated employee schedules to provide adequate staff coverage
- Oversaw cash handling procedures, including opening and closing registers, making bank deposits, and reconciling daily sales reports
- Managed daily operations of store to ensure efficiency and productivity
- Kept paperwork updated with internal standards and legal requirements
- Managed daily workloads by organizing schedules and delegating tasks.
Department Supervisor
HOME DEPOT
01.2016 - 06.2020
- Interviewed and hired new employees to maintain service delivery standards
- Organized, led and conducted annual performance appraisals for department staff
- Coordinated with Human Resources regarding staffing needs, disciplinary actions, or personnel changes within department
- Worked alongside associates to consistently accomplish daily team goals
- Completed inventory cycle counts and audits to maintain accurate records.
Education
Associate Degree in Business and Commerce -
Thompson River University
Kamloops, British ColumbiaSkills
- Operations Management
- Staff Management
- Sales Strategy
- Project Management
- Inventory Control
- Market Analysis
Volunteer Experience
Convocation event coordinator, Thompson Rivers University, Kamloops, British Columbia, 04/01/16, 09/01/18, Assisted with developing, planning and implementing strategies to promote large- and small-scale events., Directed onsite staff during events to ensure smooth execution of planned activities., Executed events with consistently high standards of organization, service quality and enthusiasm for client objectives.
Languages
English
Hindi
Timeline
Assistant Store Manager
Michael Hill Jewellers
07.2024 - Current
Store Manager
SHOWCASE
06.2022 - 07.2024
Assistant Manager
THE SHOE COMPANY
07.2020 - 05.2022
Department Supervisor
HOME DEPOT
01.2016 - 06.2020
Associate Degree in Business and Commerce -
Thompson River University
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