Vipin Rawat
Toronto
Summary
Aspiring HR professional with expertise in strategic planning, employee relations, and data-driven decision-making. Developed training plans, improved retention through data analysis, and facilitated stress management workshops. Skilled in managing onboarding, communications, and compliance, with certifications in Lean Six Sigma and quality management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Associate
Walmart
12.2022 - Current
- Resolved customer queries and provided product information
- Operated cash register and processed transactions
- Restocked shelves and maintained store organization
- Ensured cleanliness and orderliness of the store
- Collaborated with team members to provide excellent customer service
HR Intern
Lambton College
05.2024 - 08.2024
- Developed training plan for new hires, boosting onboarding efficiency
- Demonstrated data analysis and reporting abilities by creating a retention report- increased employee retention by 8%.
- Created and updated tracking spreadsheets using MS Excel- vacation policies, compensation benefits, and financial statements.
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
- Enhanced public speaking and facilitation skills by conducting stress management workshops
Business Support Advisor
British Telecom
02.2021 - 11.2022
- Analyzed requirements and business specifications for portfolio management.
- Monitored progress and detected patterns leading to operational enhancements.
- Proactively managed client needs and promptly addressed requirements- 20% improvement in client satisfaction.
- Trained new employees on processes and provided ongoing support.
Community Outreach and Fundraising Coordinator
Imperfect NGO
05.2019 - 08.2019
- Provided educational support to underprivileged children
- Contributed to fundraising initiatives for the betterment of the community.
- Contributed to the coordination and successful implementation of hunger relief initiatives.
Education
Postgraduate Diploma in Human Resources -
Lambton College
Bachelor of Business Administration (BBA) in Business Administration -
New Delhi Institute of Management
Skills
Software: Excel, Microsoft Office Suite, Oracle, Organization, Outlook, PowerPoint, quality, SharePoint, Siebel, soft, Word
Organizational: Employee Relations, Performance Management, Problem-solving and Conflict Resolution, Risk Management
Quality: 5 Whys, Lean Principles, Problem-Solving (DMAIC), Root Cause Analysis, Yellow Belt Six Sigma
Soft skill: Communication, Critical Thinking, Decision Making, Leadership, Teamwork
Websites
Accomplishments
Best new comer of the year- Process Improvement- 12% decrease in error rates.
Certification
- Ontario Health- 4 Steps - Worker Health and Safety Awareness
- LinkedIn- Six Sigma Yellow Belt
- LinkedIn- Define and Measure Tools
- LinkedIn- Lean Six Sigma
- LinkedIn- Business Writing Principles
Timeline
HR Intern
Lambton College
05.2024 - 08.2024
Associate
Walmart
12.2022 - Current
Business Support Advisor
British Telecom
02.2021 - 11.2022
Community Outreach and Fundraising Coordinator
Imperfect NGO
05.2019 - 08.2019
Postgraduate Diploma in Human Resources -
Lambton College
Bachelor of Business Administration (BBA) in Business Administration -
New Delhi Institute of Management
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