VIPANPREET SINGH
Edmonton,AB
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
Shift Manager
A&W
01.2020 - 01.2022
- Mandated customer service training for all workers interacting with customers, increasing Google ratings from 4.2 to 4.6 within one year
- Developed an employee recognition program, including bonuses, paid time off, and honorary titles, resulting in an 18% reduction in staff turnover
- Maintained adherence to all company policies and safety standards, receiving health inspection scores at or above 98%
- Approved stock supply orders, conducted inspections, and ensured fridge rotation, reducing 5% of food waste
- Supervise, direct and co-ordinate the activities of team members on the floor and in food preparation area
- Recording of wastage
- Train staff in job duties, sanitation, and safety procedures
- Ensure that food and service meet quality control standards
- Resolve customer complaints and ensure health and safety regulations are followed
- Interacted with customers while taking orders, answering questions, and providing order suggestions with a positive, upbeat attitude
Pizza Specialist
Pizza Nova
02.2018 - 01.2020
- Received and stored food supplies, raw materials and other ingredients.
- Followed company recipes and production standards to satisfy customers.
- Suggested actionable improvements to streamline training procedures.
- Communicated with management on food inventory stock to request order placement.
- Maintained spotless and tidy dining area by throwing away food wrappers on tables, emptying trash receptacles and cleaning floors during slow periods.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Learned new menu offerings and options easily to assist customers with selecting items.
Education
Computer System Technician - software engineering
Skills
- Organized
- Inventory controls
- Decision-making
- Cash handling
- Tech-Savvy
- Quality assurance
- Team development
- Hiring and recruiting
- Training and mentoring
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Shift Manager
A&W
01.2020 - 01.2022
Pizza Specialist
Pizza Nova
02.2018 - 01.2020
Computer System Technician - software engineering
Similar Profiles
Navi PaddaNavi Padda
Cashier at A&WCashier at A&W
Mindy BlackMindy Black
Crew Member at A&WCrew Member at A&W
Nishta WadhawanNishta Wadhawan
Cross-Trained Restaurant Crew Member at A&W at A&WCross-Trained Restaurant Crew Member at A&W at A&W