Summary
Overview
Work History
Education
Skills
Timeline
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Vipanjot Kaur

Brampton,Ontario

Summary

Results-driven customer service supervisor with proven skills in cash handling, active listening, and team collaboration. Committed to enhancing customer satisfaction through effective problem resolution and efficient transaction processing.

Overview

2
2
years of professional experience

Work History

Customer Service Supervisor

TJX
Mississauga, Ontario
02.2025 - Current
  • Processed customer transactions efficiently and accurately at retail environment.
  • Maintained a clean and organized checkout area to enhance customer experience.
  • Assisted customers with product inquiries and provided knowledgeable recommendations.
  • Handled cash, credit, and debit transactions securely to ensure financial accuracy.
  • Collaborated with team members to manage inventory levels during busy periods.
  • Resolved customer concerns promptly to maintain satisfaction and loyalty.
  • Followed company policies for sales promotions and discounts effectively.
  • Balanced cash drawer at end of shifts to ensure proper accounting procedures were met.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Helped customers find specific products, answered questions, and offered product advice.

Cashier

TJX
Brampton, Ontario
11.2023 - 02.2025
  • Processed customer transactions efficiently and accurately at retail environment.
  • Maintained a clean and organized checkout area to enhance customer experience.
  • Handled cash, credit, and debit transactions securely to ensure financial accuracy.
  • Resolved customer concerns promptly to maintain satisfaction and loyalty.
  • Followed company policies for sales promotions and discounts effectively.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.

Cashier

hudson bay
Mississauga, Ontario
07.2023 - 10.2023
  • Processed customer transactions efficiently and accurately at retail environment.
  • Assisted customers with product inquiries and provided knowledgeable recommendations.
  • Handled cash, credit, and debit transactions securely to ensure financial accuracy.
  • Resolved customer concerns promptly to maintain satisfaction and loyalty.
  • Greeted customers and answered any questions they had about the store's products and services.

Education

High School Diploma -

Sault College of Applied Arts And Technology
Toronto, ON
04-2025

Skills

  • Customer service
  • Cash handling
  • Active listening
  • Team collaboration
  • Time management
  • Inventory management
  • Product knowledge
  • Conflict resolution
  • Complaint handling
  • Team coaching
  • Employee scheduling
  • Team development

Timeline

Customer Service Supervisor

TJX
02.2025 - Current

Cashier

TJX
11.2023 - 02.2025

Cashier

hudson bay
07.2023 - 10.2023

High School Diploma -

Sault College of Applied Arts And Technology

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Vipanjot Kaur