VIPANDEEP KAUR
Summary
Skilled employee with an impressive background specializing in administrative work and office support. Known for utilizing strong communication skills to communicate well with other staff members and employees. I am confident in using Microsoft office suite and experienced in resolving customer complaints. I am ready and looking forward to a new challenge and great opportunity to polish my skills even more.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Payroll Clerk
Signature Culinary Solutions
Mississauga, ON
03.2024 - Current
- Maintained payroll information by calculating, collecting, and entering data.
- Updated employee files with new details such as changes in address or salary levels.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Processed new hire paperwork and documents.
- Prepared monthly payroll reports for senior management review, highlighting any potential cost-saving opportunities or areas requiring attention.
- Supported the recruitment process, resulting in timely hiring of qualified candidates for various positions.
- Support accounts department to manage all day-to-day bookkeeping and accounting processes, including A/P, A/R, journal entries, and bank reconciliation in Quickbooks.
Office Administrator
KFI Sauces Company
01.2023 - 02.2024
- Prepare, edit and proofread invoices, purchasing orders, reports and related materials
- Answer the telephone and emails and messages for employer
- Managed office operations and procedures, including filing systems, mail flow, and data entry
- Do flushing and receiving of the packaging material to maintain inventory into the system
- Used Microsoft Office Suite to create and revise documents and presentations
- Monitored and coordinated venue reservations, travel arrangements, arranging catering services, organize office parties and events
- Organized meetings by scheduling rooms, taking minutes of meetings, and distributing meeting notes to appropriate personnel
- Scheduled and confirmed appointments for clients, customers, and supervisors
- Ordered office supplies as needed for daily operations.
Financial Customer Service Representative
National Money Mart
06.2022 - 12.2022
- Provided Payday loan, Installment loan, MasterCard, cheque cashing all types from personal to business, bill payments, currency exchange and western union money transfer services
- Maintain confidentiality of company records and client information
- Balanced cash drawer and maintained full accountability for assigned cash on hand
- Resolved customer complaints in a timely manner while maintaining the highest level of professionalism
- Assisted management in bank opening and closing procedures
- Adhered to security and regulatory requirements surrounding financial transactions
- Demonstrated proficient knowledge of bank products and services to meet customer needs
- Contributed to fraud detection support, documenting suspicious activity and reporting flagged transactions
- Verified customer identification documents for new accounts
- Performed clerical tasks, such as typing, filing and microfilm photography.
Crew Member
McDonald's
05.2021 - 11.2022
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction
- Performed cashier duties such as accepting payments, issuing change, and counting money back to customers
- Coordinated with other crew members to complete assigned tasks quickly and effectively
- Cross-trained in multiple positions within the store as needed
- Handled customer complaints in a professional and courteous manner.
Education
Bachelor of Business Administration -
Yorkville University
Vaughan, ON03.2022
High School Diploma -
Baba Farid Group of Institutions
India04.2018
Skills
- Microsoft Office experience
- Proficient in computer skills
- Effective communication
- Multitasking abilities
- Adaptability and flexibility
- Creativity and innovation
- Teamwork and collaboration
- Quickbooks
- Payroll Software Knowledge
- Payroll Policies
- Office Management
Certification
- Emergency First Aid & CPR/AED Level C
- Dispatch Course from ITS Academy
References
References available upon request
Languages
English
Full Professional
Timeline
Payroll Clerk
Signature Culinary Solutions
03.2024 - Current
Office Administrator
KFI Sauces Company
01.2023 - 02.2024
Financial Customer Service Representative
National Money Mart
06.2022 - 12.2022
Crew Member
McDonald's
05.2021 - 11.2022
Bachelor of Business Administration -
Yorkville University
High School Diploma -
Baba Farid Group of Institutions