Summary
Work History
Education
Skills
Languages
Timeline
Generic

VIPAN JOT

Calgary,AB

Summary

Highly motivated : Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-leveL sales associate position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Work History

Sales Associate

FISH CREEK BOTTLE DEPOT
02.2024 - Current
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Sales Associate

Tim Hortons
02.2024 - 05.2024
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Developed strong rapport with customers and created positive impression of business.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Education

BUSINESS MANAGEMENT DIPLOMA - Business Administration

PORTAGE COLLEGE
Calgary, Canada
07.2024

High School Diploma -

SGHRS COLLEGIATE PUBLIC SCHOOL
HOSHIARPUR
03.2021

Skills

  • Upselling
  • Business Development
  • Product Sales
  • Promotional support
  • Customer Needs Assessment
  • Contract Preparation
  • Sales Development
  • Sales Strategies
  • Client Service

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Sales Associate

FISH CREEK BOTTLE DEPOT
02.2024 - Current

Sales Associate

Tim Hortons
02.2024 - 05.2024

BUSINESS MANAGEMENT DIPLOMA - Business Administration

PORTAGE COLLEGE

High School Diploma -

SGHRS COLLEGIATE PUBLIC SCHOOL
VIPAN JOT