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Violet Elisa Melchiorre
Administrative Support
Orangeville,ON
Summary
Proficient in providing exceptional customer service with strong interpersonal skills, meticulous attention to detail and exemplary telephone etiquette. Known for accountability, reliability and a proactive approach to consistently surpass employer expectations.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
2
2
Certifications
1
1
Language
Work History
Sales Administrative Support
Orangeville Honda
Orangeville, ON
07.2018 - Current
- Accurately orchestrated licensing for all incoming and outgoing vehicle sales
- Adhered to strict ministry guidelines
- Collated accounting paperwork and invoices for processing
- Efficiently Stocked in all New vehicles
- Seamlessly handled payment transactions with precision and expertise
- Documented & Coordinate all inbound Communications
- Supported Management Team in Sales related Administrative Duties.
- Submitted Honda Associate purchase claims for funding
- Executed daily tasks as required with efficiency and precision
Business Development and Appointment Coordinator
Royal Chevrolet Cadillac Inc
Orangeville, ON
12.2017 - 07.2018
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Conferred with managers, sales teams, and engineering personnel to revise plans and achieve demanding targets.
- Assisted coworkers and staff members with special tasks on daily basis.
- Coordinated customers service appointments
- Performed follow-up calls with customers
- Provided guided tours of facility to new customers and introduce them to staff members
- Managed fleet of loaner vehicles
- Worked closely with all sales and service departments to ensure an excellent experience for all customers
Loss Prevention Representative
Loblaw Company Limited
Orangeville, ON
11.2015 - 12.2017
- Made necessary arrests for shoplifting/fraud and read individuals their rights
- Assisted in mitigating company loss and internal product waste
- Ensured store security by making daily patrols of facility
- Created and maintained secure work environment for all associates, visitors and vendors
- Supervised store evacuation procedures
- Responsible for report writing and enter incidents into database in a timely manner
- Assisted District Loss Prevention Manager with internal investigations
- Ensured that the store complies with company's policies and procedures
- Reported to District Loss Prevention Manager regularly to inform them about any issues or any non-compliances within the store
- Conducted in-store audits and inventory counts
Education
Police Foundations Diploma - Security And Protective Services
Humber College
Orangeville, ON 09.2013 - 04.2015
Skills
Professional and Courteous demeanor with enhanced focus on cultural and customer sensitivities
Conscientious detail-oriented, and organized approach to tasks and responsibilities
Dependably committed and accountable
Excellent interpersonal abilities and customer service oriented
Relentlessly pursues higher standards
Interests
History
hobbies
My hobbies include but are not limited to family time and board games. Being a 'Foodie" and the art of culinary is a passion in itself. Making special moments for my children is high on my list of hobbies as well.
Certification
Security Guard License
Timeline
Sales Administrative Support
Orangeville Honda
07.2018 - Current
Business Development and Appointment Coordinator
Royal Chevrolet Cadillac Inc
12.2017 - 07.2018
Loss Prevention Representative
Loblaw Company Limited
11.2015 - 12.2017
Security Guard License
03-2015
First Aid and CPR (Lapsed)
01-2015
Police Foundations Diploma - Security And Protective Services
Humber College
09.2013 - 04.2015