Violet Jolagh
Calgary,AB
Summary
Professional customer service with 7 years of experiences, leadership experience, skilled in identifying customer needs, visual merchandising and team leadership
Overview
9
9
years of professional experience
Work History
Sales-associate
The Bay
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Key Holder
La Vie En Rose
Calgary
05.2021 - Current
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Sale Associate
La Vie En Rose
Calgary
09.2018 - 05.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Cashier
Shoppers Drug Mart
Calgary, AB
05.2015 - 08.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Forest Lawn High School
Calgary Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Cash Handling
- Walls planograms
- Store Opening and Closing
- Merchandise Display
- Organization
- Customer Assistance
Languages
English
Full Professional
Arabic
Full Professional
Timeline
Key Holder
La Vie En Rose
05.2021 - Current
Sale Associate
La Vie En Rose
09.2018 - 05.2021
Cashier
Shoppers Drug Mart
05.2015 - 08.2016
Sales-associate
The Bay
Forest Lawn High School