Violet Flores

• Managed daily, monthly, and yearly sales reporting to enhance visibility.

Ordered store and department supplies to maintain inventory levels.

Coordinated hiring events to attract qualified candidates.

Completed I-9 paperwork and facilitated new hire onboarding processes.

Utilized Medallia for effective customer communication and feedback collection.

Scheduled meetings and prepared materials using Excel, Word, and PowerPoint.

Reconciled corporate card expenses through Concur to ensure accuracy.

Leveraged Coupa for efficient supply ordering and procurement.

• Facilitated customer payment processing and arrangements efficiently.
  Resolved all customer issues to enhance service quality.
  Trained staff in cash room operations, ensuring compliance with protocols.
  Processed previous day sales across all registers accurately.
  Balanced and distributed cash for all sales floor registers effectively.

• Managed sales team, developing schedules and quotas to optimize performance.
  Merchandised sales floor to enhance visibility and appeal for products.

• Assist Manager in daily duties on sales floor, scheduling and merchandising.

• Led a sales team of six and a collection team of two.
  Approved credit sales and collection agreements to enhance revenue.
  Processed store payroll and developed employee schedules efficiently.

• Managed store collection books, ensuring accurate tracking of payments and schedules.
  Arranged repossession of unpaid merchandise to minimize losses.
  Attended court proceedings for cases of non-payment on purchase contracts.