Viola Fernandes
Cambridge,Canada
Summary
Meticulous professional with expertise in Microsoft Office Suite, data entry, and administrative duties. Proven ability to handle financial reporting and maintain compliance, driving process optimization and ensuring accuracy in all tasks.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Consumables Associate (Full-Time)
Walmart
Stratford, Canada
03.2024 - Current
- Supporting front-line operations by handling customer inquiries, communication, and issue resolution.
- Maintaining the sales floor by stocking, pricing, and setting displays, ensuring store presentation.
- Handling cash deposits and in-store financial reporting tasks with accuracy and accountability.
Senior Lead Analyst
American Express
, India
08.2022 - 08.2023
- Conducted fraud monitoring and compliance reviews via Salesforce and email audits, ensuring adherence to regulatory and risk standards.
- Optimized AP Automation to enhance accuracy, detect fraud, and strengthen internal controls.
- Oversaw FXIP transactions, ensuring compliance with financial regulations and risk management protocols.
- Performed business risk assessments and AML reviews, identifying control gaps and implementing remediation strategies.
- Developed compliance reports and risk dashboards, providing data-driven insights for fraud detection and mitigation.
- Collaborated with Risk, Compliance, and Internal Audit teams to enhance fraud prevention and promote regulatory excellence.
Audit Executive
KPMG
, India
12.2018 - 08.2022
- Company Overview: (BSR & Co. LLP)
- Audited bank reconciliation statements, statutory dues, and financial controls to ensure compliance and accuracy.
- Led and guided a 6-member team, reviewing financial reports and identifying discrepancies for client resolution.
- Examined expenses and verified supporting documents (invoices, agreements) for financial accuracy and fraud detection.
- Performed risk assessments, internal control evaluations, and compliance audits, providing recommendations for process improvements.
- Developed audit reports, contract synopses, and Board of Directors meeting minutes to support financial governance.
- Conducted inventory audits, stock counts, and off-site client engagements to verify data accuracy and mitigate risks.
- Implemented risk policies and mitigation strategies, analyzing operational and corporate risk trends for proactive fraud prevention.
- (BSR & Co. LLP)
HR Operations – Support Services
Kotak Mahindra Bank
, India
06.2017 - 11.2018
- Managed calls, emails, calendar scheduling, and front-office communication.
- Coordinated meetings, travel, and appointments to streamline daily operations.
- Maintained and updated confidential employee records and payroll data with accuracy.
- Supported payroll processing by verifying timesheets, tracking leave, and escalating discrepancies.
- Assisted with employee onboarding and HR documentation to ensure compliance and smooth integration.
- Prepared payroll reports and audit-ready documentation to support internal controls.
- Handled sensitive personnel information with professionalism and strict confidentiality.
- Coordinated inter-office communication and supported insurance, leave, and compliance filings.
Education
Fraud Investigation and Risk Management– Post Graduate Certificate -
Conestoga College
Kitchener, ON04.2025
Administrative Business Management– Post Graduate Certificate -
Conestoga College
Kitchener, ON04.2024
Bachelor in Commerce - Accounts, Economics, Finance, and Management
Sterling College of Arts, Commerce, and Science
India04.2017
Skills
- Microsoft Office Suite
- Data entry and document preparation
- Front-desk and administrative duties
- Call answering and scheduling
- Filing and scanning
- Correspondence management
- Invoice and purchase order processing
- Safety and compliance record maintenance
- Organizational skills and multitasking
- Deadline management in team environments
- Communication and interpersonal skills
- Customer service excellence
- Adaptability and teamwork
Certification
- Power BI
Affiliations
- Graduated with Distinction in Fraud Investigation and Risk Management
- Graduated with Distinction in Administrative Business Management
- KPMG Kudos Winner for hard work, positive approach at the workplace and going out of the way
References
References available upon request.
Timeline
Consumables Associate (Full-Time)
Walmart
03.2024 - Current
Senior Lead Analyst
American Express
08.2022 - 08.2023
Audit Executive
KPMG
12.2018 - 08.2022
HR Operations – Support Services
Kotak Mahindra Bank
06.2017 - 11.2018
Fraud Investigation and Risk Management– Post Graduate Certificate -
Conestoga College
Administrative Business Management– Post Graduate Certificate -
Conestoga College
Bachelor in Commerce - Accounts, Economics, Finance, and Management
Sterling College of Arts, Commerce, and Science
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