Vinuja Thankaraja
Toronto,ON
Summary
Results-driven Sales Associate known for productivity and efficient task completion. Specialize in customer relationship management, product knowledge, and persuasive communication. Excel in active listening, problem-solving, and adaptability to meet diverse client needs and drive sales success.
Overview
4
4
years of professional experience
Work History
Sales Associate
RSM Enterprises Inc
Toronto, ON
12.2024 - Current
- Assessed customer needs to provide assistance and information on dresses.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Answered customer inquiries regarding dress features, pricing, and availability.
- Conducted inventories on a regular basis to track stock levels.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Administrative Assistant / Customer Service
VKM Traders
Jaffna, Northern Province - Sri Lanka
05.2021 - 09.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Supported company by scheduling appointments.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Performed administrative duties such as filing, photocopying, faxing, scanning documents.
Education
Diploma - Fashion Design (Online)
Toronto Film School At Yorkville University
Toronto, ON12-2024
Higher National Diploma - English
Advanced Technological Institute
Jaffna, Sri Lanka05-2021
Skills
- Customer service and support
- Effective communication
- Team collaboration
- Attention to detail
- Textile knowledge
- Visual merchandising
- Inventory management
- Work under minimal supervision
Timeline
Sales Associate
RSM Enterprises Inc
12.2024 - Current
Administrative Assistant / Customer Service
VKM Traders
05.2021 - 09.2023
Diploma - Fashion Design (Online)
Toronto Film School At Yorkville University
Higher National Diploma - English
Advanced Technological Institute
Similar Profiles
Aditya SadhwaniAditya Sadhwani
Associate - Assurance NAS Canada at RSM US LLP, RSM Delivery Center (India) Private LimitedAssociate - Assurance NAS Canada at RSM US LLP, RSM Delivery Center (India) Private Limited
Ankit ViradiyaAnkit Viradiya
Assistant Manager at RSM Astute Consultech Private Limited ( Member firm of RSM International )Assistant Manager at RSM Astute Consultech Private Limited ( Member firm of RSM International )
Melissa M. LombardiMelissa M. Lombardi
Senior Administrative Assistant / Lead Tax Processor at RSM US LLPSenior Administrative Assistant / Lead Tax Processor at RSM US LLP
Shana KhoshnawShana Khoshnaw
Tutor at Toronto District School BoardTutor at Toronto District School Board
Priscila WanderleyPriscila Wanderley
Shipping and Receiving Clerk at Harry Rosen IncShipping and Receiving Clerk at Harry Rosen Inc