Vinton Ramlochan
Brampton,ON
Summary
Results-oriented System Analyst adept at designing innovative IT solutions and enhancing existing systems with new features. Committed to improving business productivity and efficiency. Specialize in applying technical expertise to develop insightful solutions applicable to current business practices.
Overview
13
13
years of professional experience
Work History
SYSTEM ANALYST
Go Direct Supply Chain Solutions
06.2021 - 01.2024
- Experienced systems administrator for ecommerce platforms
- Utilized Warehouse Management System to manage orders, receipts, inventory, item setup, error handling, sync issues, and user/client management
- Developed workflows for direct to consumer, business to business, and direct to retailer processing
- Utilized ecommerce and mobile apps, such as Zebra Enterprise Browser, for mobile processes in warehouse management
- Configured, maintained, and documented current systems such as Warehouse Management System (WMS), Transportation Management System (TMS), Middleware Order Management System
- Conducted User Acceptance Testing (UAT) and Script Testing for integrating Cloud applications and hardware for distribution and logistics
- Established specifications and coordinated production with software programmers. Nopcom, Extensiv SSCC
- Analyzed and reviewed existing or proposed system features and integration, security, scalability and performance requirements with clients, business analysts, and team members
- Experienced with Jira/Confluence ticket management
- Established and monitored corporate metrics and provided custom reporting, data analysis and extracts
- Planned computer systems using information engineering, data modeling, and structured analysis
- Negotiated contract terms and platform features for multiple business systems
- Enhanced system interfaces to promote better functionality for user
- Optimized core processes to improve business performance and operational agility (Extensiv/Techship/Shipwell)
- Developed SOP and work instruction documentation for business system applications
- Installed system updates to address vulnerabilities and reduce security issues. OS/Server
- Conducted risk mitigation by educating stakeholders on data protection tactics to reduce breaches. Kevin Mitnick/Know B4
- Observed and communicated potential application risks and improvements in support of effective prevention and risk mitigation
- Supported onboarding of new hires by providing access to company domain via Microsoft 365 Admin portal
- Consistently communicated with clients, development teams, and operations for client onboarding
- Worked closely with executive leadership, such as CEO and Vice President of IT, to examine and determine business needs
- Supported peers across Canada andUnited States with training, troubleshooting, documentation development, and system testing
- Experienced in working with outsourced service providers and vendor management
SYSTEM ANALYST
Chamberlain Group
02.2019 - 02.2020
- Trained in SAP ERP Central Component; primarily managing iDOC failures within company
- Compiled SAP data reports and provide tech support for Customer Care team to resolve client credit block discrepancies
- Utilized IBM SCI Management software for troubleshooting, investigating, and performing maintenance within Manhattan PKMS and SAP
- Assisted logistics systems team in Warehouse Management System projects and system upgrades by script testing in Sandbox environments, programming and configuring of RF scanner/PC hardware, and user acceptance training
- Provided Warehouse Associates and Administrative staff with progressive and up-to-date PKMS fixed station/RF training for wave planning, picking, shipping, and receiving across US/CA operations
- Provided IT software/hardware support
- Performed periodic maintenance tasks in PKMS to ensure efficient functionality for all operations staff
- Conducted and attended logistic systems related meetings across various CGI departments to identify issues, achieve solutions, and develop continuous improvement strategies
- Assist in developing SOP's for system related processes
- Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products
- Collaborated with peers across North American facilities to integrate systems and to conduct User Acceptance Testing
- Collaborated with upper management to drive strategy and implement new processes
- Increased order productivity and efficiency by 20% using change management and LEAN concept tools
MATERIAL HANDLER TEAM LEAD
Chamberlain Group
03.2015 - 02.2019
- Performed daily documentation of inventory control using Manhattan PKMS and RF scanning
- Trained new employees on material handling procedures according to company quality control and safety standards WMS/TMS integration, Cognos
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another
- Certified in LEAN SIX SIGMA and utilized LEAN concepts to drive continuous improvement
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding
- Supervised team of helpers, labourers and material movers to efficiently complete tasks
- Handled day-to-day shipping and receiving overseeing ecommerce and business to business shipments
WAREHOUSE ASSOCIATE
Shultz Manufacturing
01.2011 - 02.2012
- Proficiently performed daily warehousing tasks/6S under minimal to no supervision while safely maintaining material handling equipment
- Efficient in order picking, shipping & receiving duties as required in a timely manner
- Prepared courier and carrier bill of lading for shipping
- Documented, inspected and reported returned warranty products
- Safely operated Cherry Picker with Fall Arrest equipment
- Assist in training new hires on standard work procedures in accordance with company quality and safety standards as well as
- WMS/TMS systems; assist in improving new standard work procedures and developing work instruction
- Strong leadership within LEAN committee to achieve company annual & long-term goals
- Distribution Center Safety Captain – monitor and assist in enforcing safety protocols and procedures for team
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
- Performed inventory control, such as counting, and stocking merchandise
Education
Associate of Applied Science -
Sheridan College Institute of Technology And Advanced Learning
Oakville, ON04.2015
Skills
- Experienced as ecommerce systems administrator
- Extensive knowledge of IT procedures and available technology solutions
- Strong ability to coordinate, communicate, and negotiate with upper management, peers, and clients
- Experienced in project management and change management
- Ability to analyze existing systems and business models
- Solid understanding of software development lifecycles
- Strong analytical and critical thinking skills
- Strong leadership and people management skills
- Highly experienced in project management and product management
- Ability to problem solve and troubleshoot at high level
Timeline
SYSTEM ANALYST
Go Direct Supply Chain Solutions
06.2021 - 01.2024
SYSTEM ANALYST
Chamberlain Group
02.2019 - 02.2020
MATERIAL HANDLER TEAM LEAD
Chamberlain Group
03.2015 - 02.2019
WAREHOUSE ASSOCIATE
Shultz Manufacturing
01.2011 - 02.2012
Associate of Applied Science -
Sheridan College Institute of Technology And Advanced Learning
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