Vinton Palmantier
San Diego
Summary
Strategic Operations Manager with in-depth knowledge of regulatory compliance, workflow coordination and risk management. Motivates teams with empowering leadership and improves performance with thorough and consistent reviews of operational processes.
Overview
11
11
years of professional experience
Work History
Operations Coordinator
Cartier
10.2021 - 01.2025
- Corrected issues and handled emergencies through responsive and decisive leadership
- Supported HR initiatives by connecting with employees and actioning staff feedback
- Monitored and adjusted staff workday based on changing operational demand
- Oversaw daily operations with practiced eye, focusing on efficiency, team collaboration and process improvements
- Set forward-thinking policies to meet business needs and boost team success
- Coordinated and supervised team member activities to consistently meet customers' needs.
- Reviewed paperwork everyday to fix any variances and have everyday business run smoothly
- Implemented troubleshooting, root cause analysis and issue resolution.
- Oversaw day-to-day operations of large teams across several sites.
Operations Specialist
Louis Vuitton - LVMH
02.2020 - 09.2021
- Coached, trained and developed employees in company policies and compliance requirements
- Resolved customer problems personally, responding to inquiries and complaints.
- Managed internal operational standards and productivity targets.
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Motivated and trained employees to maximize team productivity.
Assistant Store Manager
Ted Baker
05.2018 - 12.2019
- Identifies business opportunities by analyzing results and information and comes up with solutions to better the business
- Oversees all operations and in charge of organization of all paperwork back of house
- Driving best practices and standards to ensure effectiveness and efficiency everyday
- A strong team leader and role model to ensure the team is developed and creates a positive environment for the work place
- Continues to look for opportunities in the business to better the store in and off the sales floor
- Successfully on boards new teammates to make sure the correct information is given and all the documents are provided
- Ensure the training of product knowledge and customer service skills to make sure the business runs smoothly and it creates a comfortable environment for the clients
- Had multiple associates get promoted under including my floor manager getting promoted to assistant store manager
- Raised KPIs for the store compared to how they were before and was constantly achieving KPI goals
- Raised our iPad sales by coming up with a new system on how to use them to sell to clients and we achieved iPad goals every single month and was number 1 in the US in
Assistant Manager
Armani Exchange
11.2017 - 05.2018
- Manage high volume store
- High conversions throughout the day to elevate sales and beat goals
- Instruct staff on how to properly approach a client and give excellent customer service
- Manage women's Visual merchandising to boost sales
- Strong Manager on duty presence
- Great with product knowledge to better assist clients when they come into the store
Assistant Store Manager
Cotton On
10.2013 - 11.2017
- Hired and trained workers
- Familiarized staff with safe equipment operation and safety rules to maximize compliance
- Corrected issues and handled emergencies through responsive and decisive leadership
- Processed day-to-day documentation between departments, consistently maintaining communication and eliminating bottlenecks
- Forecasted future trends and demand to inform data-driven business decisions
- Oversaw integration of upcoming plans into daily business operations
- Developed procedures and policies, consistently improving processes and supporting organizational goals
Education
High School Diploma -
Valhalla High School
Associate of Science - Nursing
De Anza College
Skills
- Visual merchandising
- Creative problem solver
- Identifying and developing talent
- Employee training
- Operations management
- Safety oversight
- Customer relationship development
- Team building and leadership
- Data management
- Personnel resource allocation
- Training management
Timeline
Operations Coordinator
Cartier
10.2021 - 01.2025
Operations Specialist
Louis Vuitton - LVMH
02.2020 - 09.2021
Assistant Store Manager
Ted Baker
05.2018 - 12.2019
Assistant Manager
Armani Exchange
11.2017 - 05.2018
Assistant Store Manager
Cotton On
10.2013 - 11.2017
Associate of Science - Nursing
De Anza College
High School Diploma -
Valhalla High School
Similar Profiles
Audrey RondeauAudrey Rondeau
Client Experience Coordinator at CartierClient Experience Coordinator at Cartier
Deniz HatipogluDeniz Hatipoglu
Senior Representative at CartierSenior Representative at Cartier
Chastity Watlington, MBAChastity Watlington, MBA
Voice of Client Analyst - Contract at CartierVoice of Client Analyst - Contract at Cartier