Vins Carlos
Burnaby,BC
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction, ensuring smooth operations through excellent communication and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server & Server Assistant
Rogue Kitchen And Wetbar
Vancouver, BC
07.2019 - 06.2024
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Demonstrated adaptability by managing high-pressure situations during peak hours efficiently.
- Trained and mentored new personnel hired to fulfill server and food expediter roles.
- Maintained kitchen productivity, guaranteeing timely preparation, and serving of dishes in alignment with customer specifications.
Server
Italian Kitchen
Vancouver, BC
06.2024 - Current
- Maximized upselling opportunities by promoting daily specials or premium menu items.
- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
- Personalized service for regular guests by remembering their preferences and special occasions, fostering loyal customer base.
Education
Foundations in Health Sciences
Langara College
Vancouver, BC09-2019
Skills
- Good organization
- Responsible and hardworking
- Willing to learn
- Works well under pressure
- Strong time and process management skills
Certification
- Serving it Right
- WSET level 2
Timeline
Server
Italian Kitchen
06.2024 - Current
Server & Server Assistant
Rogue Kitchen And Wetbar
07.2019 - 06.2024
Foundations in Health Sciences
Langara College