Vinothini Varnarajan
Scarborough
Summary
Dynamic Operations Coordinator with a proven track record at LMC Diabetes and Endocrinology, enhancing operational efficiency and client satisfaction. Skilled in analysis, research, and fostering teamwork, I excel in optimizing processes and implementing strategies that drive revenue growth. My adept problem-solving and strong communication abilities ensure effective collaboration and lasting client relationships. Seeking to transition into new field where these transferable skills can drive success and innovation.
Overview
14
14
years of professional experience
Work History
Operations Coordinator
LMC Diabetes and Endocrinology
01.2018 - 11.2024
- Collaborated with business centre managers in multiple cities across Canada to evaluate needs and optimize operational plans.
- Coordinated day-to-day operations of large teams across several sites.
- Negotiated contracts with vendors, securing competitive pricing for goods and services.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Reduced operational risks while organizing data to forecast performance trends.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Collected, arranged, and input information into database system.
- Generated reports detailing forecasts, performance trends and recommendations.
- Provided administrative support in client communications to various sites on as-needed basis
- Worked hands on with software and operating systems such as SAP, MS Office, Sharepoint. JIRA and Accuro.
Research Assistant
Kingston General Hospital
03.2015 - 12.2017
- Organized research materials, maintaining a well-ordered workspace conducive to productivity.
- Maintained open lines of communication with project leads and team members for effective collaboration on common goals.
- Conducted literature reviews to support hypothesis development and identify gaps in existing knowledge.
- Monitored project timelines, ensuring timely completion of tasks while maintaining high-quality output.
- Managed laboratory equipment and resources, ensuring proper maintenance and optimal functionality.
- Enhanced research accuracy by meticulously organizing and analyzing data sets.
- Managed research databases with utmost diligence, ensuring data integrity and security.
- Monitored and documented safety standards to verify compliance.
Research Interviewer
Statistics Canada
01.2011 - 01.2013
- Conducted interviews with participants to assess eligibility for LISA (Longitudinal International Adult Study) and ISA (International Adult Study)
- Coded data from participant interviews into the database
- Followed established guidelines and recommendations from supervisors to complete quality interviews.
- Maintained customer engagement by completing short surveys with minimal complexity.
- Demonstrated adaptability when faced with unexpected challenges, implementing creative solutions that maintained overall project integrity while respecting participant confidentiality concerns.
- Supported study objectives by tailoring interview questions according to specific research goals and requirements.
- Maintained patience and professionalism despite negative customer interactions.
- Promoted a positive atmosphere among fellow researchers through professional collaboration and constructive feedback.
- Identified potential issues during interviews, promptly addressing them to minimize negative impact on study outcomes.
- Established rapport with diverse populations, facilitating open communication and yielding valuable insights for research purposes.
Education
Bachelor of Arts - Health Studies
Queens University
Kingston, ON09-2017
Skills
- Analysis and research
- Scheduling coordination
- Documentation management
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Multitasking and organization
- Excellent communication
- Active listening
- Adaptability
- Professional demeanor
Languages
Timeline
Operations Coordinator
LMC Diabetes and Endocrinology
01.2018 - 11.2024
Research Assistant
Kingston General Hospital
03.2015 - 12.2017
Research Interviewer
Statistics Canada
01.2011 - 01.2013
Bachelor of Arts - Health Studies
Queens University
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