Diligent with robust background in human resources management. Known for effectively optimizing HR processes and fostering positive employee relations. Demonstrated expertise in conflict resolution and talent acquisition.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Alberta Ltd
08.2023 - Current
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Senior Manager
Schenck Process
08.2019 - 07.2023
Provided strong leadership to enhance team productivity and morale.
Led cross-functional teams to achieve project milestones and deliver high-quality results.
Improved team performance by providing comprehensive training and fostering a collaborative work environment.
Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
Mentored junior staff members for skill development and career progression within the organization.
Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease.
Promoted a culture of continuous learning through regular workshops, seminars, and training sessions for staff.
Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
Manager
B.Fouress Pvt Ltd
08.2016 - 03.2019
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Education
Masters in Philosophy - Philosophy
Loyola College
Chennai (India)
03-2003
Skills
Customer service
Data entry
Computer skills
Office administration
Administrative support
Critical thinking
Strong problem solver
Recruitment /selection
Performance Mgmt
Organizational Training & Development
Languages
English
Full Professional
Kannada
Full Professional
Hindi
Professional Working
Malayalam
Limited Working
Tamil
Limited Working
Accomplishments
Achieved Implementation of HRIS by introducing Workday and SAP in various Organizations for Human Resources tasks.
Supervised team of 10 & above staff members.
Certification
Human Resources Assistant Certificate – HR Certification Institute.
Administrative Assistant /Administrative Assistant/Front and Back Office Medical Assistant at Everside HealthAdministrative Assistant /Administrative Assistant/Front and Back Office Medical Assistant at Everside Health