Vinod Bamaniya
Cambridge,ON
Summary
Passionate about creating memorable customer experiences through exceptional service and extensive mixology knowledge.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Bar Manager
Rowdy's Bar and Restaurant
08.2023 - 11.2024
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Excellent customer service skills with a focus on enhancing guest satisfaction.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Proficiency in cashiering and handling transactions with attention to detail.
- Ensured smooth operations during peak hours with effective staff scheduling and delegation of tasks.
Bar Server and Bar Utilities
Royal Caribbean's Rhapsody of the Seas
07.2022 - 11.2022
- Provided exceptional service to guests, ensuring their needs were promptly attended to throughout their visit.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in inventory management, regularly restocking supplies and maintaining accurate records of stock levels.
- Maintained a clean and organized bar environment, ensuring compliance with health and safety regulations.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Junior Bartender
Impersario
12.2018 - 02.2021
- Maintained full knowledge of menu offerings and learned how to prepare wide range of specialty drinks and cocktails.
- Supported bartenders during busy periods by efficiently multitasking between drink preparation, order taking, and payment processing.
- Contributed to increased sales by suggesting popular or seasonal cocktails, promoting specials, and upselling premium liquors.
- Ensured timely service for guests by quickly learning drink recipes and accurately measuring ingredients.
- Collected, washed, polished, and replaced glasses.
Customer Service Associate
Concertrix
01.2016 - 12.2016
- Managed high call volumes while maintaining a professional and friendly demeanor towards customers.
- Identified opportunities for upselling products or services during customer interactions, boosting company revenue.
Cleaning Assistant
Sj Abed Al Sulaimi Group Llc
01.2015 - 07.2015
- Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
- Removed trash, debris and other waste materials from premises.
- Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
Education
High School Diploma -
Cocktails & Dreams School of Bar And Beverage
Mumbai01-2017
High School Diploma -
R. D. National College
Mumbai01-2010
Skills
- Oversee daily bar operations, including opening and closing procedures, ensuring all equipment functions properly and the bar area remains clean and well-organized
- Manage inventory by ordering supplies, conducting regular stock checks, and minimizing waste to ensure the bar is well-stocked and operates efficiently
- Handle customer complaints and issues promptly and professionally to maintain a positive atmosphere and ensure customer satisfaction
- Develop and implement marketing strategies and promotional events to attract customers and boost sales, in collaboration with the Bar Manager and marketing team
Certification
Smart Serve Certifications
Cocktails and Dreams Certifications
Timeline
Assistant Bar Manager
Rowdy's Bar and Restaurant
08.2023 - 11.2024
Bar Server and Bar Utilities
Royal Caribbean's Rhapsody of the Seas
07.2022 - 11.2022
Junior Bartender
Impersario
12.2018 - 02.2021
Customer Service Associate
Concertrix
01.2016 - 12.2016
Cleaning Assistant
Sj Abed Al Sulaimi Group Llc
01.2015 - 07.2015
Smart Serve Certifications
Cocktails and Dreams Certifications
High School Diploma -
Cocktails & Dreams School of Bar And Beverage
High School Diploma -
R. D. National College
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