Vinnie Chen
Oakland
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
5
5
years of professional experience
Work History
Cashier
Cybellespizza
Oakland
02.2017 - 08.2022
- Processed customer transactions accurately and efficiently.
- Maintained cleanliness and organization of the checkout area.
- Assisted customers with menu inquiries and special requests.
- Handled cash, credit, and mobile payments securely.
- Collaborated with team members to ensure smooth operations during peak hours.
- Monitored inventory levels and reported shortages to management.
- Provided exceptional customer service to enhance dining experience.
- Trained new staff on cash handling procedures and customer interaction techniques.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
High School of Fashion Industry
Manhattan, NYSkills
- Cash handling
- POS operation
- Transaction processing
- Inventory management
Affiliations
- Swimming
- Badminton
Languages
Chinese (Cantonese)
Professional
References
References available upon request.
Timeline
Cashier
Cybellespizza
02.2017 - 08.2022
High School of Fashion Industry