Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Vinit Patel

Toronto,Canada

Summary


Personable and dedicated, with passion for helping others and ensuring customer satisfaction. Possesses solid understanding of communication techniques and problem-solving skills, delivering effective solutions and positive interactions. Committed to making meaningful impact by fostering positive customer experiences and contributing to team success.

Overview

4
4
years of professional experience

Work History

Customer Service Associate

Petro Canada
01.2022 - Current
  • Strong organizational and time management skills to prioritize tasks and meet deadlines
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
  • Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.

Volunteer

Seneca College
03.2024 - 06.2024
  • Used strong interpersonal communication skills to convey information to others.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Assisted with special events and programs.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Promoted environmental awareness with educational workshops and hands-on activities.

Store Associate

Relience Digital
08.2021 - 08.2022
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.
  • Streamlined store operations by organizing merchandise displays and restocking shelves promptly.

Education

Advance Diploma - Business Administration: Purchasing And Supply Management

Seneca College
04-2025

High School Diploma -

Sarvayogam School
05-2021

Skills

  • Verbal and written communication
  • Deadline management
  • Advanced Excel functions
  • Data visualization
  • Critical thinking
  • Problem-solving
  • Flexibility
  • Customer Relationship Management (CRM)
  • SAP software
  • Collaboration
  • Time management
  • Complaint handling

Languages

English
Professional Working

Timeline

Volunteer

Seneca College
03.2024 - 06.2024

Customer Service Associate

Petro Canada
01.2022 - Current

Store Associate

Relience Digital
08.2021 - 08.2022

Advance Diploma - Business Administration: Purchasing And Supply Management

Seneca College

High School Diploma -

Sarvayogam School

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Vinit Patel