Manager Gwalia Sweets and Restaurant
04.2023 - 09.2023
Oversaw execution of opening and closing procedures to desired standard Cross-trained staff in secondary roles to expand operational diversity Supervised and guided employees to reach company objectives Monitored employee work to assess performance and identify knowledge gaps Planned and executed strategies to increase business and drive profit growth Negotiated contracts with vendors and suppliers Set sales targets and developed marketing plans to achieve goals Delivered excellence in guest service and quality control of operations to attain company mission Ran shifts effectively to promote quality products and guest service Hired trained, and mentored new employees Oversaw budget planning and financial management Met customer demands by tracking market changes and revising strategies accordingly. Show Description