Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.
Overview
1
1
year of professional experience
Work History
Business Development Executive
Elegrow Technology
12.2023 - 03.2024
Utilized cold and warm calling to connect with prospects, build trust and develop business relationships
Implemented long-range goals to improve sales and marketing plans, working closely with senior leaders
Secured, retained and developed accounts to exceed yearly revenue targets
Maintained comprehensive knowledge of industry trends, emerging technologies, and competitors' strengths/weaknesses
Prepared detailed financial models forecasting account performance over agreement lifespan
Contacted companies around the world to explain our product.
Sales Associate
The Source( Bell Division)
09.2023 - 11.2023
Resolved customer concerns using strong communication and conflict management skills
Built attractive displays and merchandised products
Supported team with receiving, pricing, and merchandising
Helped customers navigate the store, complete sales, and process returns
Processed payments quickly to keep customer flow moving
Informed customers of promotions and special offers to increase sales
Assisted customers with sales and service needs
Handled issues professionally to company standards
Created great customer experiences with personalized sales support
Assisted customers in finding suitable products according to their needs
Updated inventory records regularly using store management software
Met sales quotas by utilizing upselling opportunities
Kept store shelves, racks, and bins presentable with resets
Coordinated with loss and prevention officer to track misplaced and damaged items
Checked returned product condition before processing refunds
Verified shift sales with cash count and drawer balancing
Secured consistent customer sales with knowledgeable, friendly support.
Manager
Gwalia Sweets and Restaurant
04.2023 - 09.2023
Oversaw execution of opening and closing procedures to desired standard
Cross-trained staff in secondary roles to expand operational diversity
Supervised and guided employees to reach company objectives
Monitored employee work to assess performance and identify knowledge gaps
Planned and executed strategies to increase business and drive profit growth
Negotiated contracts with vendors and suppliers
Set sales targets and developed marketing plans to achieve goals
Delivered excellence in guest service and quality control of operations to attain company mission
Ran shifts effectively to promote quality products and guest service
Hired trained, and mentored new employees
Oversaw budget planning and financial management
Met customer demands by tracking market changes and revising strategies accordingly.
Restaurant Team Member
Freshii
10.2022 - 11.2022
Supported bussers with table-cleaning during high-volume shifts
Explained details for new menu items and daily specials
Listened to guest needs and responded promptly for personalized service
Restocked service stations to maximize availability
Entered orders into computer system to coordinate with kitchen staff
Communicated professionally with customers, colleagues, and supervisors
Followed safety, sanitization, and food handling guidelines
Reconciled cash tills from dining sales as part of closing duties
Took accurate food and drink orders from patrons utilizing POS system.
Education
Bachelor of business administration in finance -
University of Calgary
Calgary, Alberta
Diploma -
Sheldon William Collegiate
Regina, SK
Skills
Partnership management
Customer Acquisition
Sales Pipeline Management
Cost Management
Staff Management
Event Planning
Market Penetration
Business Development
Customer Relationship Management
Vendor Management
Order Management
Account Servicing
Marketing
Marketing leadership
Team Leadership
Client Consultations
Time Management
Multitasking
Decision-Making
Training and mentoring
Financial Analysis
Customer Satisfaction
Timeline
Business Development Executive
Elegrow Technology
12.2023 - 03.2024
Sales Associate
The Source( Bell Division)
09.2023 - 11.2023
Manager
Gwalia Sweets and Restaurant
04.2023 - 09.2023
Restaurant Team Member
Freshii
10.2022 - 11.2022
Bachelor of business administration in finance -
University of Calgary
Diploma -
Sheldon William Collegiate
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