Vinicius Coelho

City of London | June 2024 – Present

• Teach Swimmer and Preschool level courses, ensuring skill development and water safety.

• Monitor aquatic activities, enforce safety regulations, and respond effectively to emergencies.

• Provide personalized instruction to swimmers, fostering confidence and technical improvement.

• Executed precise procedures for pool operations with highest standard of safety
• Interacted with participants and addressed minor complaints or concerns using a polite, courteous and professional approach
• Tracked the number of people entering and leaving the facility to ensure that the number of participants does not exceed the posted bather load, and alert on-site aquatic staff, due to the on-deck lifeguarding requirements

• Programed the robotic arm for FIRST ROBOTICS COMPETITION, team 5024
• Directed juniors team members on their tasks
• Identified team weak points and implemented corrective actions to resolve concerns.

• Determined customer needs and promptly served items to foster positive guest experience
• Efficiently handled problems and concerns to the satisfaction of customers
• Worked scheduled shifts and remained available to work during coworkers' absences, holidays and busy periods