Vinicius Brito de Souza

• Provided first-class customer service.
• Developed long-lasting client relationships by providing exceptional customer service.
• Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
• Consistently reached and surpassed sales target by an increase of twofold
• Was consistently recognized by managers and customers through reviews
• Sought potential customer opportunities by initiating first contact and closing sales.

• Audited bins three times a week and rotated stock by dates to maintain freshness.
• Acquired experience from department managers who helped to obtain knowledge and experience to become faster and more accurate associate.
• Helped costumers around various departments of the store with their questions and whereabouts of the products.
• Kept a friendly behaviour towards costumers and colleagues. Delivering excellent costumer service.
• Performed in a fine manner, being used as a role model to colleagues and winning multiple recognition awards.

Served as a helper whenever the other employees needed, as well as making the control of the deliveries which entered and exited the Warehouse and to print labels for the merchandise which were stocked or were taken.

• Volunteered with groups and organizations to help make measurable differences for program recipients.
• Supported program leaders with administrative support duties, including phone calls, data entry and photocopying.
• Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks.

Working at Kumon was a wonderful experience working with kids and helping them with their difficulties in Math is heartwarming. I learned how to work more efficiently with young kids and how important teamwork is. Managed to help over 50 kids per day.