Vini Sharma
Toronto,ON
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Excellent communication and relationship-building skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Peer Mentor
International Language Academy of Canada Inc.
Toronto , ON
10.2023 - Current
- Encouraged positive behavior among mentees by modeling appropriate conduct at all times.
- Participated in conflict resolution and problem-solving to support healthy coping skills.
- Coordinated workshops and events focused on college readiness topics such as time management, test taking strategies.
- Ensured a safe and supportive learning environment for all students.
Wine Merchant
Wine Rack
Toronto, ON
01.2023 - Current
- Analyzed sales performance and service feedback to drive organizational and operational changes for greater profitability.
- Provided training and guidance to staff on topics such as product knowledge, customer service techniques.
- Learned customer needs and desires to suggest specific product options.
- Provided customer service to clients regarding wine selection, pricing, and availability.
Team Leader, Quality Specialist
Cognus Technology
Jaipur, India
10.2019 - 05.2022
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Assisted with special projects as needed such as developing training programs for new employees.
- Assigned projects and distributed tasks to team members as per area of expertise.
- Implemented changes.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
- Motivated and empowered team members to improve team performances and attaining company goals.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Reviewed completed work to verify consistency, quality and conformance.
- Delegated daily tasks to team members to optimize group productivity.
- Created training materials and conducted group trainings on new processes or procedures.
- Worked closely with human resources in hiring new talent, to support employee management and organizational planning.
Education
Masters of Commerce - E.A.F.M.
Rajasthan University
Jaipur, India04-2022
Bachelor of Commerce (ACCA) - Applied Accounting And Finance
IIS University
Jaipur, India 06-2019
Global Business Management Diploma - International Business Management
Georgian@ILAC
Skills
- Leadership and Management
- Motivational Techniques
- Active Learning
- Effective Communication
- Team Working
- Recruitment Participation
- Conflict Management
- Problem-Solving
- Listening Actively
- Critical Thinking
- Decision-Making
Certification
- International Business
- IFRS
Timeline
Peer Mentor
International Language Academy of Canada Inc.
10.2023 - Current
Wine Merchant
Wine Rack
01.2023 - Current
Team Leader, Quality Specialist
Cognus Technology
10.2019 - 05.2022
Masters of Commerce - E.A.F.M.
Rajasthan University
Bachelor of Commerce (ACCA) - Applied Accounting And Finance
IIS University
Global Business Management Diploma - International Business Management
Georgian@ILAC
- International Business
- IFRS
Similar Profiles
Jacob Vargas ArmijoJacob Vargas Armijo
Product Campus Manager - Customer Experience at International Language Academy Of Canada, ILACProduct Campus Manager - Customer Experience at International Language Academy Of Canada, ILAC
Daniel ReynoldsDaniel Reynolds
English Language Teacher and College Instructor at International Language Academy of CanadaEnglish Language Teacher and College Instructor at International Language Academy of Canada
Adi HadzismajlovicAdi Hadzismajlovic
English Teacher at International Language Academy Of Canada, ILACEnglish Teacher at International Language Academy Of Canada, ILAC