Vini Sharma
Toronto,ON
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Excellent communication and relationship-building skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Peer Mentor
International Language Academy of Canada Inc.
Toronto , ON
2023.10 - Current
- Encouraged positive behavior among mentees by modeling appropriate conduct at all times.
- Participated in conflict resolution and problem-solving to support healthy coping skills.
- Coordinated workshops and events focused on college readiness topics such as time management, test taking strategies.
- Ensured a safe and supportive learning environment for all students.
Wine Merchant
Wine Rack
Toronto , ON
2023.01 - Current
- Analyzed sales performance and service feedback to drive organizational and operational changes for greater profitability.
- Provided training and guidance to staff on topics such as product knowledge, customer service techniques.
- Learned customer needs and desires to suggest specific product options.
- Provided customer service to clients regarding wine selection, pricing, and availability.
Team Leader, Quality Specialist
Cognus Technology
Jaipur , India
2019.10 - 2022.05
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Assisted with special projects as needed such as developing training programs for new employees.
- Assigned projects and distributed tasks to team members as per area of expertise.
- Implemented changes.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
- Motivated and empowered team members to improve team performances and attaining company goals.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Reviewed completed work to verify consistency, quality and conformance.
- Delegated daily tasks to team members to optimize group productivity.
- Created training materials and conducted group trainings on new processes or procedures.
- Worked closely with human resources in hiring new talent, to support employee management and organizational planning.
Education
Masters of Commerce - E.A.F.M.
Rajasthan University
Jaipur, India2022-04
Bachelor of Commerce (ACCA) - Applied Accounting And Finance
IIS University
Jaipur, India 2019-06
Global Business Management Diploma - International Business Management
Georgian@ILAC
Skills
- Leadership and Management
- Motivational Techniques
- Active Learning
- Effective Communication
- Team Working
- Recruitment Participation
- Conflict Management
- Problem-Solving
- Listening Actively
- Critical Thinking
- Decision-Making
Certification
- International Business
- IFRS
Timeline
Peer Mentor
International Language Academy of Canada Inc.
2023.10 - Current
Wine Merchant
Wine Rack
2023.01 - Current
Team Leader, Quality Specialist
Cognus Technology
2019.10 - 2022.05
Masters of Commerce - E.A.F.M.
Rajasthan University
Bachelor of Commerce (ACCA) - Applied Accounting And Finance
IIS University
Global Business Management Diploma - International Business Management
Georgian@ILAC
- International Business
- IFRS
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