VINEETBHAI BHALABHAI RAVAL
Meaford,ON
Summary
Strongly focused and reliable Retail Operator wit 10+years' outstanding record of success in diverse retail assignment and an exceptional record of employment team management and customer satisfaction. Client-focused, self-motivated and driven individual who has a proven record of exceeding sales targets and handling retail store operations effectively by employing presentation and negotiation skills. Strong interpersonal skills and solid ethical behavior aimed managing employees. Adept at handling multiple simultaneous customer service issues with accuracy and professionalism.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Store Operator
Circle K
12.2021 - Current
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
Store Manager
Circle K
10.2018 - 12.2021
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Assistant Manager
Walmart
10.2017 - 10.2018
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Retail Supervisor
Kal Tire
01.2013 - 04.2017
- Assigned employees to specific duties to best meet the needs of the store and prepare work schedules
- Inventory specialist; monthly and annually inventory counts, maintain the flow of inventory, reorder the inventory and maintain proper stock, manage transfers and inventory arrival counts, maintain all the aspects of inventory of the store
- Reordered inventory when it dropped below predetermined levels
- Instructed staff on appropriately handling difficult and complicated sales and service
- Hire, train and evaluate personnel in sales and service
- Examine merchandise to verify that it is correctly priced and displayed
- Increased profits through effective sales training and troubleshooting profit loss areas
- Supervise and co-ordinate sales staff and cashier
- Authorize payments and return of merchandise
- Sell merchandise to customers
- Resolve problems that arise such as customer complaints and supply shortages
- Prepare reports regarding sales volume, merchandise and personal matter
- Hire and train or arrange for the training of new sales and service staff
- Well-versed in greeting customers and completing sales transactions
- Track record of maintaining merchandise in neat and visually attractive condition
Education
Post Graduate Diploma Certificate - Human Resource Management
Centennial College
Toronto, Ontario08.2012
Bachelor of Business Administration - undefined
Ganpat University
Mehsana, Gujarat04.2011
Grade 12 -
Manek Krupa Vidhya Mandir
Himmatnagar, Gujarat04.2007
Grade 10 - undefined
St.Xavier's School
Mehsana, Gujarat04.2005
Skills
- Excellent Customer Service Skills
- Hourly Shift Management
- Personnel Development
- Customer Relations
- Merchandising
- Goal-Oriented
- Staff Training and Development
- Customer-Oriented
- Opening and Closing Procedures
- Executive Team Leader
- Inventory Control
- Computer Basic Fundamentals
- Time Management
- Highly Organized
- MS Office
- Human Resource Knowledge
- Fast Learner
- Organized
- Punctual
- Sales Leadership
- Sales Experience
- Inventory Management
- Store Operations
Accomplishments
Achieved Circle K Top Store Operator Award in Northern for year 2022-2023
Certification
Food Handler Certificate
Timeline
Store Operator
Circle K
12.2021 - Current
Store Manager
Circle K
10.2018 - 12.2021
Assistant Manager
Walmart
10.2017 - 10.2018
Retail Supervisor
Kal Tire
01.2013 - 04.2017
Post Graduate Diploma Certificate - Human Resource Management
Centennial College
Bachelor of Business Administration - undefined
Ganpat University
Grade 12 -
Manek Krupa Vidhya Mandir
Grade 10 - undefined
St.Xavier's School
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