Vineela Kompalli
London,ON
Summary
Energetically drove customer satisfaction and loyalty at Bath Depot and Best Buy, leveraging expertise in customer service management and inventory monitoring. Skilled in multitasking and prioritizing, I significantly enhanced the shopping experience and store profitability. Excelled in training and mentoring, ensuring high standards of workplace safety and store maintenance.
Overview
1
1
year of professional experience
Work History
Key Holder
Bath Depot
12.2023 - 06.2024
- Maintained a high standard of customer service and an unbeatable shopping experience.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Maximized sales and profitability.
- Participated in the management of the store’s operation.
- Ensured store openings and closings.
- Applied the company’s policies, procedures and safety programs.
- Participated in the validation of sales report.
- Promoted and completed the visual merchandising of the products.
- Ensured the regular maintenance of the store.
- Participated in the control of the inventory.
Retail Sales Associate
Best Buy
05.2023 - 10.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Education
Bachelor of Science - Integrated Computer Science
St.Johns College of Engineering & Technology
Kurnool,India09.2020
Skills
- Customer Service
- Multitasking and Prioritizing
- Cash Handling
- Training and mentoring
- Store maintenance
- Workplace Safety
- Customer Service Management
- Inventory Monitoring
- Daily Reporting
- Flexible Work Schedule
- Safety enforcement
Languages
English
Full Professional
Timeline
Key Holder
Bath Depot
12.2023 - 06.2024
Retail Sales Associate
Best Buy
05.2023 - 10.2023
Bachelor of Science - Integrated Computer Science
St.Johns College of Engineering & Technology
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