Vincenzo D'Agostino
Vancouver
Summary
Proven leader and efficient team collaborator, significantly enhanced customer satisfaction at Morrey Auto Group by streamlining vehicle inventory management. Skilled in sales support and customer service, adept at improving operational efficiency and team performance. Demonstrated expertise in time management and attention to detail, contributing to increased service reliability and customer loyalty.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Car Lot Manager
Morrey Auto Group
03.2020 - Current
- Assisted sales and service staff with moving automobiles to keep operations running smoothly.
- Enhanced customer satisfaction by efficiently managing vehicle inventory and maintaining an organized lot.
- Established team priorities, maintained schedules and monitored performance.
- Developed detailed plans based on broad guidance and direction.
Dishwasher
Golden Boot Cafe
10.2018 - 02.2020
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
Cashier
Canadian Tire
10.2017 - 09.2018
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled cash with high accuracy and took care to check bills for fraud.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Education
BBA - International Business Management
Capilano University
North Vancouver, BC05-2026
High School Diploma -
École Riverside Secondary School
Port Coquitlam, BC06-2021
Skills
- Sales Support
- Surveillance knowledge
- Online sales photography
- Teamwork and Collaboration
- Customer Service
- Time Management
- Attention to Detail
- Task Delegation
Languages
English
French
Italian
Certification
Double Dog Wood in French Speaking
First Aid
Timeline
Car Lot Manager
Morrey Auto Group
03.2020 - Current
Dishwasher
Golden Boot Cafe
10.2018 - 02.2020
Cashier
Canadian Tire
10.2017 - 09.2018
BBA - International Business Management
Capilano University
High School Diploma -
École Riverside Secondary School
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