Richard Ginesi
Fullerton
Summary
Reliable Key Holder fosters customer satisfaction and increases positive feedback. Offers unparalleled commitment to service, sales and reliability. Plans, delegates and follows up on expected tasks, assignments, and activities to meet expectations and objectives.
Overview
13
13
years of professional experience
2006
2006
years of post-secondary education
Work History
key holder
Gamestop
Santa Ana
03.2025 - Current
- General sales as well as PSA verification and submissions.
- Assisted customers with product inquiries and provided recommendations.
- Managed cash register operations and processed transactions efficiently.
- Organized merchandise displays to enhance store aesthetics and accessibility.
- Maintained inventory accuracy through regular stock counts and audits.
Assistant Store Manager
GameStop
Brea
09.2022 - 01.2025
- In charge of staff and creating schedule.
- Managed daily operations to ensure smooth store functioning.
- Trained new staff on customer service and sales techniques.
- Assisted in inventory management and product replenishment processes.
- Coordinated team schedules to optimize coverage during peak hours.
- Monitored sales trends to identify opportunities for improvement.
- Ensured compliance with company policies and operational procedures.
- Supported loss prevention efforts by maintaining store security practices.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Back of house Lead
Disney
Anaheim
02.2013 - 02.2018
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Stocked shelves with merchandise to maintain organized displays.
- Assisted customers in locating products and answering inquiries.
- Collaborated with team members to optimize stock placement and flow.
Education
Lutheran High
Orange, CASkills
- Sales techniques
- Inventory management
- Cash handling
- Visual merchandising
Timeline
key holder
Gamestop
03.2025 - Current
Assistant Store Manager
GameStop
09.2022 - 01.2025
Back of house Lead
Disney
02.2013 - 02.2018
Lutheran High