Melanie Mojica
Paramount
Summary
Highly dependable, ethical and reliable support specialist that blends organizational and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Hardworking, goal-driven and passionate with strong organizational skills ready to help team achieve company goals. Highly effective at motivating employees and streamlining processes.
Overview
28
28
years of professional experience
Work History
Mental Health Worker 1
Telecare Corporation, La Casa (MHRC)
11.2023 - Current
- Under the guidance of the MHW II position, provides safe, effective and efficient implementation of direct care to clients in accordance with established policies, procedures and standards of care.
- Establishes and maintains a therapeutic relationship with clients and acts as a role model in maintaining a hopeful and positive attitude in problem-solving and coping with the disabilities associated with mental illness.
- Attends and participates in community meetings and groups.
- Helps in the admissions and discharges of clients as assigned, including completing associated documentation.
- Collects stool, urine and other specimens, as requested, on assigned clients.
- Obtains client vital signs and weights, as assigned. Completes tasks and required documentation as assigned.
- Assists clients at mealtime by distributing meal trays, pouring beverages, and/or feeding clients in need of assistance.
- Assists clients in their Activities of Daily Living and record the required documentation.
- Actively participates in shift report team meetings.
- Observes, records and reports client social and psychiatric behavior.
- Demonstrates knowledge and proper use of equipment and supplies.
- Explains policies and procedures to clients and their families.
- Participates as a team member and provides input via reporting observations, concerns and asking appropriate questions.
General Affairs Supervisor
Cavite Nagano Seiko, Inc.
05.2003 - 10.2022
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Supervised the administration and maintenance of company assets such as buildings, equipment, facilities, company cars, telephone and paging system facility.
- Supervised subordinates in securing alien permits and
visa, alien registration and licenses through coordination with various government agencies (PEZA - Philippine Economic Zone Authority, DOLE - Department of Labor and Employment and BOI - Bureau of Immigration). - Coordinated international and domestic travel logistics
including flight itineraries, hotel reservations and car
services. - Handled customer complaints, resolved issues, and
adjusted policies to meet changing needs. - Control of company contracts and vehicle insurance.
Coordinated company’s garbage hauling and scrap
disposal services to accredited haulers, transporters, and treaters. - Monitor and maintained company dormitories and
canteen area. - Conducted routine inspections and maintained clean
and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts. - Interceded between employees during arguments and
diffused tense situations.
General Affairs Assistant Supervisor
Cavite Nagano Seiko
05.2002 - 04.2003
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Coordinated to various government agencies in processing company permits and licenses.
- Conducted routine inspections to production to check
quality and compliance with established specifications and enforce safe work practices. - Supervised subordinate in providing services by managing mail, scheduling appointments, and arranging
transportation. - Coordinated international and domestic travel logistics
including flight itineraries, hotel reservations and car
services.
General Affairs Officer
Cavite Nagano Seiko
07.2000 - 05.2002
- Organized office operations, leading daily activities and
controlling correspondence. - Organized company functions and events to improve
employee morale. - Scheduled and led regular meetings with staff to review progress and acknowledge achievements.
Worked with IT department to address technology issues and shortfalls. - Oversaw clerical staff to guide overall strategic direction.
Assistant Person In-Charge
Cavite Nagano Seiko
11.1996 - 06.2000
- Handled administrative requirements, maintained records and submitted operational reports.
- Coordinated activities of subordinate personnel to
corresponding departments. - Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Answered phone calls and addressed customer questions, greeted arriving visitors and directed individuals to appropriate destinations.
- Led staff and business associates in providing high level of service for owner and guests.
Administration & General Affairs Staff
Cavite Nagano Seiki
09.1996 - 11.1999
- Welcomed customers professionally with friendly greetings, answered general questions, gathered the nature of their visit, and directed them to specific offices.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Answered central telephone system and directed calls and mails accordingly to the correct offices and personnel.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Maintained confidentiality of information regarding clients and company and established positive relationships with customers and other staff members.
Education
Bachelor of Science - Business Administration
Lyceum of The Philippines
Intramuros, Manila, Philippines05.1996
Skills
- Professional Relationships
- Oversee Administrative Functions
- Multitasking Abilities
- Negotiation and Conflict Resolution
- Administrative and Clerical Support
- Travel Reservations
- Corporate Events Planning
- Customer Inquiries
- Waste Management and Reduction
- Perimeter Patrol
Timeline
Mental Health Worker 1
Telecare Corporation, La Casa (MHRC)
11.2023 - Current
General Affairs Supervisor
Cavite Nagano Seiko, Inc.
05.2003 - 10.2022
General Affairs Assistant Supervisor
Cavite Nagano Seiko
05.2002 - 04.2003
General Affairs Officer
Cavite Nagano Seiko
07.2000 - 05.2002
Assistant Person In-Charge
Cavite Nagano Seiko
11.1996 - 06.2000
Administration & General Affairs Staff
Cavite Nagano Seiki
09.1996 - 11.1999
Bachelor of Science - Business Administration
Lyceum of The Philippines
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