Vincent A. Doyle
La Canada Flintridge Ca
Summary
Organized and dependable mortgage lending professional with experience
in processing loans applications, credit history analysis, and possess
excellent verbal and written communication and skills to ensure a positive
experience for our borrowers. Ability to multi-task and manage multiple
priorities from inception to completion. Strong communication, problem-
solving, organization and time management skills. Take pride in work
ethic, professional relationships with colleagues and borrowers.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Mortgage Loan Officer
PennyMac Loan Services
10.2022 - Current
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
- Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Delivered timely updates on loan status, communicating proactively with all parties involved in each transaction.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Reviewed loan files and updated to match current standards.
Purchase Loan Specialist
PennyMac Loan Services
10.2022 - 10.2024
- Reduced turnaround time for loan approvals by efficiently managing workload and prioritizing tasks.
- Manage Encompass pipelines to track and log status of loans.
- Use AUS for borrower approval process.
- Resolved complex issues related to existing loans, effectively retaining clients while addressing concerns promptly.
- Passionate about learning and committed to continual improvement.
- Collaborated with other departments to promptly process loan applications.
- Developed strong relationships with customers through high levels of customer service.
- Submitted loan applications to underwriter for verification and recommendations.
Vet Technician Assistant
UC Davis Veterinary Teaching Hospital
10.2012 - 10.2022
- Improved clinic efficiency by maintaining clean and organized workspaces for the veterinary team.
- Provided compassionate care to animals, ensuring a positive experience during their visits to the clinic.
- Collaborated with fellow team members to provide comprehensive care for animals, resulting in improved patient outcomes.
- Collaborated with veterinary staff in emergency situations, providing critical support during life-saving interventions.
- Cleaned and disinfected exam areas, surgical equipment, and kennels
to prevent diseases and control odors. - Prepared, sterilized and maintained medical instruments and
equipment. - Learned quickly to adapt to new situations and stressful situations.
Education
High School Diploma -
Winters High School
Winters05-2010
Skills
- Goal oriented
- Loan origination
- Residential mortgage lending regulations
- Pipeline management
- Document review
- File management
- Use Encompass to track and log status of loans
- Automated Underwriting System (AUS) User
- Client Support
- Zoom user lead for set-up of meetings for fellow loan officers and real
estate agents - Collaborating with other departments to speed up the loan process to
fund; meet end of month goals
Certification
NMLS
- Nationwide Mortgage Licensing System & Registry (NMLS) License - State Banking Authorities.
Timeline
Mortgage Loan Officer
PennyMac Loan Services
10.2022 - Current
Purchase Loan Specialist
PennyMac Loan Services
10.2022 - 10.2024
Vet Technician Assistant
UC Davis Veterinary Teaching Hospital
10.2012 - 10.2022
High School Diploma -
Winters High School