Vincent Phan
Mississauga,Canada
Summary
Hardworking and dependable professional with experience in customer service. Proven ability to multitask in fast-paced environments, maintain organizational efficiency, and contribute to team success, highly motivated to apply strong time management, communication, and teamwork skills to a dynamic role.
Overview
2
2
years of professional experience
Work History
Front Server
I Love Pho
07.2024 - 09.2025
- Provided attentive customer service by taking orders, explaining menu items, and providing recommendations, boosting customer engagement and sales.
- Ensured high-quality guest experience by delivering food promptly and addressing customer needs contributing to efficient table turnover during peak hours.
- Managed cash register operations, processed payments accurately, and balanced receipts at the end of each shift.
- Maintained cleanliness and organization in the dining area, prep stations, and service counters supporting health, safety and inspection standards.
- Collaborated with kitchen staff to coordinate food orders, ensure accuracy, and maintain smooth service flow during peak hours.
- Assisted with food preparation tasks, including assembling appetizers, prepping ingredients, packaging, and helping the team meet demand during peak hours and reduce wait times.
- Handled high-volume periods efficiently while maintaining professionalism and strong communication with maintaining strong communication and teamwork under time constraints.
Store Front Cashier
AT Nails
11.2023 - 05.2024
- Greeted clients warmly, checked them in, and assisted with appointment confirmations or walk-in inquiries.
- Processed payments accurately by using POS systems, including cash, card.
- Recommended services, nail designs, and add-ons to enhance customer experience and increase sales.
- Managed the front desk area by keeping it organized, clean, and welcoming for all clients.
- Handled phone calls, and scheduled appointments to avoid booking conflicts.
- Resolved customer questions or concerns politely and directed issues to the nail manager when necessary.
Education
Pre-Health -
Humber College
Toronto04-2026
Skills
- Problem-solving
- Data entry
- Time management
- Multitasking
- High-speed data entry
- Accuracy
- Attention to detail
Timeline
Front Server
I Love Pho
07.2024 - 09.2025
Store Front Cashier
AT Nails
11.2023 - 05.2024
Pre-Health -
Humber College