Vincent Pesqueira
San Juan Capistrano
Summary
42 YEARS in this field, 40 years with Ford dealers technician Ass. Manager shop foreman, worked with service advisors to handle customer care and parts ordering , worked with Ford ev battery ordering and Ford warranty disputes and charge backs, fixed technicians work notes to Ford process for warranty coverage, 2 years with county of san diego sheriff fleet management , Experienced shop manager skilled in supervising operational workflows and training staff lube tech master technitian. worked with Osha , Marshalls , county and city inspection, worked with insurance inspectors , Proven track record in implementing process improvements that enhance customer service and operational efficiency while maintaining high safety standards.,
Detail-oriented automotive technician with strong problem-solving and troubleshooting skills. Committed to ensuring safety and enhancing vehicle performance through preventive maintenance and efficient workflow processes.
Dedicated automotive professional with a focus on customer satisfaction and safety compliance. Enhanced service delivery through effective time management and thorough diagnostic procedures.
Energetic and diligent with strong aptitude for problem-solving and hands-on work. Possesses foundational knowledge in vehicle diagnostics and repair, paired with skills in tool usage and mechanical systems. Committed to delivering high-quality service and ensuring vehicle safety and performance.
parts inventory , parts charging out , invoice upload from outside vendors, work with Ford dealers to complete Sheriff unit repairs understood Ford warranty coverage, contacted customers with updates on repairs parts and Ford Hot line recommendation.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Automotive Technician
San Diego County Sheriff's Department
Encinitas, CA
06.2024 - Current
- Diagnosed and repaired various automotive systems including brakes, engines, and electrical components.
- Conducted routine maintenance services to ensure optimal vehicle performance and safety compliance.
- Utilized diagnostic tools and software to identify issues and verify repairs effectively.
- Collaborated with law enforcement personnel to ensure timely vehicle readiness for operational needs.
- Assisted in training new technicians on equipment use and repair procedures for enhanced team efficiency.
- Maintained accurate service records and documentation to support departmental accountability standards.
- Implemented safety protocols during all repair tasks to minimize risk within the workshop environment.
- Enhanced workflow processes by suggesting improvements based on hands-on experience with vehicle repairs.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Performed safety and emissions inspections.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Completed customer orders and warranty services according to manufacturer specifications.
- Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
- Maintained accurate records of time and materials required to perform repairs and service.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Diagnosed complex electrical issues, restoring vehicle functionality.
- Streamlined parts inventory process, ensuring quick access to necessary components.
- Enhanced workshop safety by adhering to and promoting best practices.
- Optimized fuel efficiency for customers with regular engine tune-ups and maintenance.
- Conducted routine maintenance checks for improved vehicle safety and longevity.
- Repaired and replaced worn and damaged components.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Investigated customer complaints to identify cause of malfunctions.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
Shop Manager
County Of San Diego - Sheriff's Department
Encinitas, CA
06.2024 - Current
- Supervised daily operations to ensure efficient workflow and compliance with departmental policies.
- Trained and mentored staff on best practices for customer service and inventory management.
- Implemented process improvements that enhanced operational efficiency and reduced errors.
- Managed scheduling and staff assignments to optimize service delivery during peak hours.
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Kept orderly and accurate accounting records by monitoring sales documentation.
Technician
Tuttle Click Ford
San Juan Capistrano, CA
01.2022 - 06.2024
- Diagnosed and repaired mechanical issues in diverse vehicle models.
- Collaborated with team to streamline service processes and improve turnaround times.
- Conducted routine inspections and preventative maintenance on customer vehicles.
- Utilized diagnostic tools to identify faults and recommend necessary repairs.
- Mentored junior technicians on best practices and safety procedures.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- communicated all diagnostics to management or Service advisors talked to customers about misunderstood repair issues
- highly comfortable talking to customers
Education
High School Diploma -
Mount Carmel High
San Diego, CANo Degree - AUTOMOTIVE
PIT AUTOMOTIVE SCHOOL
Phoenix, AZ01-1984
Skills
- Strong work ethic
- Problem-solving
- Safety awareness
- Valid Driver's license
- Time management
- Brake systems understanding
- Preventive Maintenance
- Troubleshooting skills
- Fluid exchanges
- Customer service
- Brake systems
- Inspecting vehicles
- Steering systems
- Tire services
- Suspension systems
- Vehicle inspection
- Alignments experience
- System repairs
- Transmissions
- Fuel systems
- Exhaust systems
- Team collaboration
- Preventive maintenance services
- Coolant system control
- Installing equipment
- Electrical failure repairs
- Battery services
- Replacing filters
- Engine rebuilds
- Heating and air conditioning
- Vehicle inspections
- Drivetrain repair
- Automotive electronics
- Drivetrain and axle installation
- Customer relations
- Wheel alignments
- Electrical experience
- Emissions control
- Rebuilding engines
- Advanced diagnostics
- Flexible schedule
- Physical stamina
- Estimating work
- Electrical systems
- Work Planning and Prioritization
- Quality assurance
- Operating air compressors
- Quality assurance inspections
- Maintaining records
- Maintenance scheduling
- Preparing work orders
- Calibrating systems
- Hazardous waste management
- Purchasing parts and inventory
- Inventory organizing
- Electrical repair procedures
- Job scheduling
- Repair quotes
- Service scheduling
- Chemical disposal
- ASE certification
- Hybrid systems
- Vendor relations
- Multitasking and organization
- Safety protocols and procedures
- Verbal and written communication
Certification
- AST - Advanced Service Technician
- CST - Certified Service Technician
- Licensed smog technitian - 1988-present
- ASE CERTIFIED Training - 1990-PRESENT
- FORD TECHNITIAN CERTIFIED, EV drivability brakes
- ac electrical suspension body electrical drivability engine repair diagnostics
Timeline
Automotive Technician
San Diego County Sheriff's Department
06.2024 - Current
Shop Manager
County Of San Diego - Sheriff's Department
06.2024 - Current
Technician
Tuttle Click Ford
01.2022 - 06.2024
High School Diploma -
Mount Carmel High
No Degree - AUTOMOTIVE
PIT AUTOMOTIVE SCHOOL