VINCENT NWOKOLO
Sydney,Canada
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Ugobest Enterprise Nkpor-Agu
09.2017 - Current
- Educated customers about billing, payment processing and support policies and procedures.
- Responded to customer requests for products, services, and company information.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Customer Service Representative
P.N Ezugo Medical, Bridge Head Market Onitsha.
01.2019 - 03.2022
- Educated customers about billing, payment processing and support policies and procedures.
- Responded to customer requests for products, services, and company information.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Education
Bachelor Of Engineering Technology - Major in Electronics And Controls
Cape Breton University, Sydney, NS.
Sydney, NSNational Diploma - Electrical Electronics Engineering
Federal Polytechnic Oko,
Nigeria09.2019
High School Diploma - Science
Immaculate Conception International College.
Umuchukwu, Nigeria 09.2016
Skills
- Microsoft Word
- Staff Training
- Business Development Understanding
- Credit Card Payment Processing
- Retail Sales Customer Service
- Sales Expertise
- Customer Relations
- Store Maintenance
Languages
English
Native or Bilingual
Timeline
Customer Service Representative
P.N Ezugo Medical, Bridge Head Market Onitsha.
01.2019 - 03.2022
Customer Service Representative
Ugobest Enterprise Nkpor-Agu
09.2017 - Current
Bachelor Of Engineering Technology - Major in Electronics And Controls
Cape Breton University, Sydney, NS.
National Diploma - Electrical Electronics Engineering
Federal Polytechnic Oko,
High School Diploma - Science
Immaculate Conception International College.
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