Summary
Overview
Work History
Education
Skills
CONTACT
Timeline
Generic

Vincent Ichihara

San Diego,CA

Summary

A dedicated, hardworking, and passionate individual with over 20 years of management, customer service, and operational experience.

Overview

22
22
years of professional experience

Work History

Operations/Optimization Manager

Extreme Auto Transport
10.2017 - Current
  • Direct daily operational functions, including but not limited to:
  • Manage and direct 7 Operation Supervisors
  • Collaborate with Safety Manager to monitor and implement safety procedures for Auto Transport Specialists
  • Monitor 200+ Auto Transport Specialists production each previous day
  • Oversee daily inventory at 14 yards/ports across the US and ensure daily shipping numbers meet contracted dwell times
  • Identify operational inefficiencies and implement proper procedures to streamline processes
  • Conduct daily progress calls with the operations and safety staff
  • Oversee company growth from 27 trucks to 100 trucks (in a 6-month time frame) to the current 200+ truck operation
  • Create onboarding software logins for newly hired Auto Transport Specialist

Warehouse Manager/ Moving Coordinator

Top Art
04.2017 - 10.2017
  • Managed daily operations and directed employees on warehousing procedures
  • Coordinated logistics of trucks for recyclable materials, dumpster collection and various pickups with various agencies
  • Updated computer databases via Microsoft Office i.e. Word and Excel
  • Maintained smooth office operations, prioritized tasks and made calls
  • Identified discrepancies to senior leadership and implemented necessary procedures

Account Manager/ Mortgage Division

Core Logic Credco
02.2007 - 04.2017
  • Maintained mortgage accounts including sales and billing
  • Customer Service Calls inbound and outbound
  • Submitted mortgage applications for credit bureau access
  • Retrieved necessary documents from companies pursuing credit bureau access
  • Kept companies within government regulations by auditing accounts
  • Processed applications for Credit Bureau access for Automotive
  • Processed deposits for new accounts
  • Customer Service Calls inbound and outbound

Office Manager

BDC Entertainment
01.2005 - 02.2007
  • Facilitated daily operational activities including fax, email, phone operating, data entry and payroll
  • Organized and conducted monthly employee meetings
  • Trained new employees on procedural based tasks
  • Assistant to the CEO/President of the company

Office Depot Driver Lead

Office Depot
01.2003 - 01.2005
  • Operated commercial vehicles safely while adhering to traffic laws and company policies.
  • Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
  • Delivered goods efficiently, maintaining accurate delivery logs and schedules.
  • Assisted in training new drivers on route management and safety protocols.
  • Implemented best practices for load securing, enhancing cargo safety during transit.
  • Provided exceptional customer service during deliveries, addressing client inquiries professionally.

Education

Grossmont College
El Cajon, CA

Skills

  • Microsoft Office
  • Critical Thinking
  • Data Analysis
  • Team Collaboration and Independent Work
  • Oral and Written Communication
  • Customer Service

CONTACT

  • (858) 699-2389
  • Vichihara@gmail.com
  • San Diego, CA

Timeline

Operations/Optimization Manager

Extreme Auto Transport
10.2017 - Current

Warehouse Manager/ Moving Coordinator

Top Art
04.2017 - 10.2017

Account Manager/ Mortgage Division

Core Logic Credco
02.2007 - 04.2017

Office Manager

BDC Entertainment
01.2005 - 02.2007

Office Depot Driver Lead

Office Depot
01.2003 - 01.2005

Grossmont College

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Vincent Ichihara