Vincent Gerrald
Martinez
Summary
Experienced in high-energy service environments, skilled at managing swift and accurate food deliveries. Utilizing strong organizational skills, I ensure seamless kitchen-to-table operations. With a solid understanding of customer service principles and team coordination, committed to creating a positive experience for every customer. A hardworking and passionate job seeker with strong organizational skills, making an ideal candidate for any entry-level position. Eager to contribute to the team's success in achieving company goals.
Overview
2
2
years of professional experience
Work History
Food Runner
Mikuni Sushi
03.2024 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Running food to the correct table.
- Seat guests and make sure not to double seat the servers.
- Keep wait times as low as possible.
- Greeted customers and provided outstanding customer service.
- Supported efficient restaurant operations by consistently restocking supplies as needed throughout shifts.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Hosted and Bussed tables for months before moving up to the EXPO Food Runner position.
- Assisted with bussing tables and cleaning up spills.
- Addressed customer complaints and inquiries to verify satisfaction.
- Monitored dining room and bar areas for signs of overcrowding.
Boba Barista
Guava Island Eats
05.2023 - 08.2024
- Prepared hot and cold drinks according to customer specifications.
- Restocked supplies such as straws, cups, and napkins for the barista station.
- Kept up with current drink recipes and trends in the boba industry.
- Maintained cleanliness of work area, including countertops, drink preparation tools, and utensils.
- Operated cash register to process payments from customers.
- Informed customers on food allergies associated with certain ingredients used in boba tea creations.
- Ensured proper storage of food products according to health regulations standards.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Described menu items to customers and suggested products based on stated preferences.
Pizza Server
Pizza My Heart, Inc.
03.2023 - 06.2024
- Greeted customers, took orders, and answered questions about menu items.
- Prepared pizzas according to customer specifications using appropriate ingredients and equipment.
- Assisted with food preparation tasks such as chopping vegetables, making salads, and preparing dough.
- Operated cash register efficiently to process payments from customers.
- Maintained a clean work area throughout shift by wiping down counters, mopping floors, and washing dishes.
- Stocked shelves with supplies needed for pizza-making including sauces, cheeses, meats, and vegetables.
- Cleaned ovens after each use to prevent cross-contamination between different types of pizzas.
- Collaborated with other staff members to ensure efficient operations during peak hours.
- Informed customers of daily specials or new menu items upon request.
- Trained new employees to perform duties.
- Stocked service areas with supplies during slow periods.
- Set up tables in between patrons to reduce wait times.
Birista
Dutch Brothers Coffee
08.2023 - 02.2024
- Greeted customers and took orders for coffee drinks, energy drinks, and other beverages.
- Operated cash registers to process customer payments.
- Stocked shelves with ingredients needed to make coffee drinks.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Adhered to health department regulations concerning sanitation standards.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Prepared and served coffee, espresso drinks, blended coffees, and teas.
- Memorized official and off-menu coffee and tea preparations.
- Described menu items to customers and suggested products based on stated preferences.
- Maintained a calm demeanor during high-volume periods and special events.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Maintained a clean and organized workspace, enabling coworkers to locate resources and products.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Education
High School Diploma -
Vicente Martinez High
12-2023
Skills
- Meticulous Task Management
- Effective Time Allocation
- Food Safety Knowledge
- RBS Certification Holder
- Interpersonal Skills Enhancement
- Constantly looking for new ways to improve myself and contribute more to the company
- Technology Savvy
- Analytical Problem-Solving
- Composed Under Pressure
- Cash Handling
- Process Optimization
- Menu Knowledge
- Sales Order Coordination
- Engaged Listener
- Analytical Problem Solver
- Professional Demeanor
- Sense of urgency
Affiliations
- Institute For Business & Technology
Languages
Russian
Limited
Ukrainian
Limited
Accomplishments
I am currently a student at Institute For Business & Technology in San Jose CA. My end goal is to be a Electrician for the state of California. My graduation in October of 2025.
Education and Training
other
Timeline
Food Runner
Mikuni Sushi
03.2024 - Current
Birista
Dutch Brothers Coffee
08.2023 - 02.2024
Boba Barista
Guava Island Eats
05.2023 - 08.2024
Pizza Server
Pizza My Heart, Inc.
03.2023 - 06.2024
High School Diploma -
Vicente Martinez High
Similar Profiles
Luke ScottLuke Scott
Lead Busser at Mikuni Japanese Restaurant And Sushi BarLead Busser at Mikuni Japanese Restaurant And Sushi Bar
Devona SisenglathDevona Sisenglath
Server/Bartender at Mikuni Japanese Restaurant And Sushi BarServer/Bartender at Mikuni Japanese Restaurant And Sushi Bar
Emily CapaldiEmily Capaldi
Server at Mikuni Japanese Restaurant And Sushi BarServer at Mikuni Japanese Restaurant And Sushi Bar