Vincent Cheng
Los Angeles
Summary
Experienced sales professional with a strong track record of providing excellent customer services and achieving sale targets. Skilled in identifying client needs, recommending products and services, and building long-lasting relationship. Seeking for a banking position where I can utilize my skills and passion to provide positive contributions to the company.
Overview
11
11
years of professional experience
Work History
Salesperson
Car Pros Honda El Monte
El Monte
11.2023 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Life insurance agent
New York Life Insurance
Pasadena, CA
11.2021 - 08.2023
- Identifying and fulfilling clients needs with the appropriate products and services
- Build and maintain long-lasting relationships with clients through phone and in person
- Follow company’s policies and guidelines to ensure best practices in serving clients
- Worked with experts in investments to help client to reach their financial goals
Franchise owner
Fuji Food Products
Santa Fe Springs, CA
02.2016 - 03.2020
- Improved customer satisfaction by providing high-quality food and great customer services
- Manage budgets and provide the best quality food to customer
- Provide all customers with needs and warm greetings
- Increase avenue and reduce risk by enforcing company policies and improving operation
Sales Representative
T-Mobile
City of Industry, CA
11.2014 - 01.2016
- Achieved sales goals by providing excellent customer services and product knowledge
- Collaborated with team members and manager to meet store sales targets
- Welcomed every customer with warm greetings and responded to their questions and needs
- Help customers with day-to-day billing questions and recommend product fit their needs
Sales Representative
Guangjing Caps Co., LTD
Santa Fe Springs, CA
09.2013 - 11.2014
- Discover client needs to present the best products to fit their needs
- Follow up with clients to ensure satisfaction and manage billing inquiries
- Collaborate team and manage to meet the sales goal and contribute to company success
Education
AA degree - Business Accounting
East Los Angeles College
Monterey Park, CA06.2012
High School Diploma -
Gabrielino High School
San Gabriel, CA06.2010
Skills
- Excellent in communication and customer service
- Fluent in writing and speaking Mandarin and Cantonese Chinese
- Organized, responsible and self motivated
- Strong presentation skills
Languages
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Timeline
Salesperson
Car Pros Honda El Monte
11.2023 - Current
Life insurance agent
New York Life Insurance
11.2021 - 08.2023
Franchise owner
Fuji Food Products
02.2016 - 03.2020
Sales Representative
T-Mobile
11.2014 - 01.2016
Sales Representative
Guangjing Caps Co., LTD
09.2013 - 11.2014
AA degree - Business Accounting
East Los Angeles College
High School Diploma -
Gabrielino High School